Sales Executive

Role: Sales Executive – Outbound Calling
Employment Type: Full-Time
Role Overview
We are looking for an energetic and target-driven Sales Executive to engage with customers through outbound calls, understand their requirements, recommend suitable products/services, and drive conversions.
Key Responsibilities
* Make outbound calls to assigned customer leads and actively drive conversions.
* Understand customer requirements and recommend suitable products/services.
* Follow up with interested and potential customers to close sales.
* Handle customer queries, concerns, and objections effectively during the sales process.
* Achieve daily, weekly, and monthly sales and conversion targets.
* Maintain high standards of customer communication and experience.
* Update lead status, follow-ups, and sales outcomes accurately in the CRM/system.
* Identify opportunities for upselling and cross-selling relevant products/services.
* Coordinate with internal teams wherever required to ensure a smooth customer journey.
Key Performance Indicators (KPIs)
* Lead-to-sale conversion rate
* Number of successful conversions/bookings
* Revenue achievement
* Call productivity and customer connect rate
* Follow-up effectiveness
* Quality and adherence scores
Candidate Requirements
* Experience: 0–2 years in B2C sales, telesales, inside sales, or outbound calling.
* Strong communication and convincing skills.
* Customer-focused with good objection-handling and negotiation abilities.
* Comfortable working with sales targets and performance metrics.
* Basic knowledge of CRM/calling systems and MS Excel is preferred.
* Prior experience in healthcare, diagnostics, insurance, fintech, e-commerce, or other B2C sales environments will be an advantage.
Preferred Skills
B2C Sales | Outbound Calling | Telesales | Lead Conversion | Customer Engagement | Objection Handling | Upselling & Cross-selling | Target Achievement | CRM

Work arrangement
No