Global Client Director

Elite is the trusted automation platform for law firm operations across most of the world’s largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite’s products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com.
Position Overview
Elite is seeking a dynamic and experienced Global Client Director to join our high-growth SaaS organization. This elite role focuses on managing and growing relationships with the company’s most strategic clients, driving revenue growth, and ensuring exceptional client experiences. You will lead account strategies for top-tier accounts globally, leveraging your expertise in sales, account management, and customer engagement to deliver outstanding results.
Work Arrangement: ​Remote​
Responsibilities
Build and sustain executive-level relationships across global client organizations, serving as the primary contact and strategic advisor to drive satisfaction, retention, and growth.
Develop and execute comprehensive global account plans that align client goals with Elite’s offerings, driving expansion, renewals, and successful cloud migrations.
Consistently exceed sales and revenue targets by identifying new opportunities, managing complex deal cycles, and delivering high-value proposals to C-suite and senior stakeholders.
Maintain deep knowledge of Elite’s product portfolio, client industries, and emerging technologies to effectively position solutions that advance client performance.
Partner closely with marketing, customer success, product, and solution consulting teams to deliver tailored, high-impact solutions and ensure seamless client experiences.
Leverage data and CRM tools (e.g., Salesforce) to monitor performance, forecast revenue, analyze trends, and guide strategic decisions for sustainable growth.
Represent Elite at client sites, industry events, and executive meetings to strengthen partnerships, secure renewals, and support global business objectives.
Perform other duties as assigned to support departmental and company objectives.​
Qualifications
​​Bachelor's Degree​ in Business, Marketing, or a related field. MBA preferred