Operations and Booking Coordinator

Company Description Cousins Maine Lobster, founded in 2012 by cousins and Maine natives Jim Tselikis and Sabin Lomac, brings an authentic Maine seafood experience to communities across the United States. The company focuses on serving premium, wild-caught Maine lobster and classic New England fare, including its well-known lobster rolls, tacos, chowder, and whoopie pies. After gaining national recognition on ABC’s Shark Tank and partnering with investor Barbara Corcoran, Cousins Maine Lobster has grown into a successful nationwide franchise with more than 80 units and over $80 million in annual sales. The brand is widely recognized in national media and has received multiple awards for its food trucks and lobster offerings, while continuing to expand into new markets and seek new franchise partners.
Role Description The Operations and Booking Coordinator is a full-time, on-site role based in Chennai, Teynampet responsible for supporting day-to-day operational activities and managing event bookings. This role coordinates food truck or unit schedules, confirms and organizes bookings, and maintains accurate calendars for events and regular service. The coordinator will communicate with customers, partners, and internal teams to ensure smooth operations, timely setups, and consistent brand standards. Daily tasks include handling inquiries, preparing booking documentation, tracking payments and contracts, and supporting onsite logistics and inventory coordination as needed. The role also assists with basic reporting on sales and operations performance, and supports training of team members on booking processes and operational guidelines.
Qualifications
· Willing to work in Nigh Shift (07:00 PM - 04:00 AM IST)
· 6 Days of Work
· Good written and spoken English communication skills.
· Comfortable making professional calls and sending emails.
· Basic knowledge of Microsoft Excel, Google Sheets, and calendar management.
· Strong follow-up, persuasion, and coordination skills.
· Ability to multitask and maintain accurate records.
· Experience in lead generation, tele-calling, sales coordination, customer support, or operations is preferred.
· Freshers with strong communication skills may also apply.

Work arrangement
No