Key Account Manager — Flipkart

Company Description Snaphire is a growing organization focused on delivering high-impact hiring and talent solutions for fast-paced businesses. The company partners with leading brands and marketplaces to help them scale efficiently and build strong, sustainable operations. With a collaborative culture and an emphasis on performance, Snaphire offers team members opportunities to take ownership and drive meaningful outcomes. Joining Snaphire means working in an environment that values initiative, data-driven decision-making, and long-term client relationships.
Role Description The Key Account Manager — Flipkart role is a full-time, hybrid position based in Indore, with flexibility for partial work from home. This role is responsible for managing and growing strategic business with Flipkart, acting as the primary point of contact and relationship owner. Day-to-day responsibilities include monitoring sales performance, planning and executing business growth initiatives, coordinating with internal teams for inventory, pricing, and promotions, and resolving operational or service issues promptly. The Key Account Manager will analyze data to identify trends and opportunities, prepare regular performance reports, and ensure high levels of customer satisfaction and account retention.
Qualifications
Demonstrated strength in Analytical Skills to interpret data, track performance, and support decision-making.
Proven experience in Account Management and handling Key Accounts, ideally with marketplace or e-commerce platforms.
Business Planning capabilities, including forecasting, goal setting, and execution of growth strategies.
Solid Customer Service orientation, with the ability to address issues, build trust, and maintain long-term relationships.
Strong communication and negotiation skills, with the ability to influence stakeholders and collaborate across teams.
Comfort working in a hybrid environment in Indore, with the ability to manage time and priorities independently.
Bachelor’s degree in Business, Marketing, or a related field; experience in e-commerce or retail is an advantage.
Proficiency in MS Excel and reporting tools; familiarity with marketplace dashboards is a plus.
CTC:6LPA negotiable as per experience

Work arrangement
Hybrid