Business Analyst (CoTax Futures)

We want to maximise the potential of everyone who chooses to work for us. We offer a great work life balance. You have the opportunity to work at any of our brand-new Regional Centres and to also work remotely. Contracts vary in length dependent upon the project with the possibility to extend.
Your time spent with us short or long term will be invaluable - your skills and expertise are needed to deliver the largest digital and transformation projects in Government. There really couldn’t be a better time to join HMRC for your new contract opportunity!
Overview
We are seeking an experienced Business Analyst (BA) to support CoTax Futures, focusing on delivering business change within a complex, high volume tax processing environment.
This is a contract opportunity to contribute to a high-profile area of HMRC, working within a multidisciplinary delivery environment where Business Analysis plays a key role in shaping requirements, assessing impacts, managing risks and supporting the successful delivery of business change across Corporation Tax services.
The successful candidate will initially support CoTax Futures; however, as portfolio priorities evolve, there may be opportunities to apply their skills and experience across other Business Tax programmes.
Business Tax is responsible for supporting the administration and delivery of tax services that underpin some of the UK's largest and most complex tax regimes. The area plays a critical role in ensuring businesses can meet their tax obligations while enabling HMRC to operate effective, secure and resilient digital services.
CoTax Futures is a key part of the Business Tax portfolio, focused on maintaining and evolving the Corporation Tax service. The programme delivers business and technology change across a complex, high-volume tax processing environment. Working across multiple stakeholder groups, suppliers and technical teams, CoTax Futures supports the delivery of sustainable, customer-focused solutions while ensuring the continued stability and integrity of critical tax services.
Key Responsibilities
Requirements Gathering & Analysis
Elicit, document, and validate business and system requirements
Translate business needs into clear, structured requirements and user stories
Work closely with business SMEs to understand operational processes and pain points
Impact Assessment
Perform end-to-end impact analysis across CoTax systems and dependent services
Identify risks, dependencies, and downstream impacts on live services
Support decision-making by clearly articulating change implications
Stakeholder Collaboration
Engage With a Wide Range Of Stakeholders, Including
Business teams
Product managers, IT Delivery Managers and technical teams
External suppliers (e.g. Capgemini)
Facilitate workshops, discussions, and requirement walkthrough sessions
Act as the bridge between business and technology
Delivery Support
Support Project Delivery Through
Refinement of requirements
Managing backlog items
Clarifying queries during build and testing phases
Contribute to governance artefacts (e.g. RAID logs, documentation, reporting)
Documentation & Artefacts
Produce High-quality Documentation Including
Requirements (BRDs, user stories, acceptance criteria)
Process maps / business flows
Impact assessments
Ensure traceability from requirements through to delivery
Essential Criteria
Proven experience as a Business Analyst in large-scale IT delivery environments
Strong expertise in: Requirements elicitation and documentation, Impact analysis across complex systems
Experience working in BAU environments alongside change delivery
Experience of managing and influencing senior stakeholders with competing expectations utilising different styles of communication
Ability to work in multi-disciplinary teams (BA, DM, Technical, Supplier)
Experience leading BAs and delivering complex Business Analysis work across projects or programmes.
Experience delivering Business Analysis activities across migration and modernisation programmes
Desirable criteria
Tax Or Civil Services Experience Preferred
Expected outputs
The Successful Candidate Will Help Ensure
Clear and complete requirements for CoTax changes
Reduced delivery risk through robust impact analysis
Strong alignment between business needs and technical delivery
Our Values
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact your designated recruiter to request accommodation.

Work arrangement
Yes