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About MIYO
MIYO is a new-age dessert bar built around one simple idea -Your Dessert, Your Way. We’re changing how people experience dessert with a freestyle, self-serve format that gives customers complete freedom to create their own desserts.
We are growing quickly and building more than just dessert stores - we’re building a brand, a community and a team that wants to do things differently
What You Will Do:
You’ll help run the MIYO floor, lead the team, and make sure every shift runs smoothly — from operations to customer experience.
Lead the team and manage day-to-day shift operations
Manage rosters, cash, inventory, dispatches and daily operational checks
Ensure counter, kitchen, cleaning and product quality standards are maintained
Conduct daily briefings, team catch-ups, training and performance feedback
Handle customer feedback and complaints with ownership
Keep the team on track with tasks, timelines and store standards
Monitor FEFO, stock levels, refilling, R&M and other operational requirements
Step in proactively wherever needed to keep the store running smoothly
Who are You:
You’re confident, organised and comfortable taking charge of a busy shift.
You are:
A natural team leader who takes ownership
Calm, quick on your feet and good with people
Detail-oriented without losing sight of the bigger picture
Proactive and comfortable solving problems on the go
Great at customer service and handling difficult situations
Minimum 1 year of experience in a supervisory / team-lead role in a high-volume café, QSR or restaurant
Bonus points if you’re a dessert lover
Why MIYO?
MIYO is growing fast, and that means real opportunities to learn, take ownership and grow with the company.
You’ll get:
Real responsibility from day one
Exposure to hospitality, operations and brand building
Opportunities to grow into larger roles as we expand
A team where your ideas and feedback genuinely matter
A positive, high-energy work environment
Role Details:
Title: Shift Supervisor / Assistant Shift Supervisor / Assistant Restaurant Manager
Positions: 2
Type: Full-time, on-ground
Location: 16th Road, Bandra
Start Date: ASAP
Pay: Competitive salary + team perks + scope for growth
To Apply:
Send your CV to people@miyofoods.com
Work arrangement
No
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