Live opening · Posted 5 days ago
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Company Description
👋🏼We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18,700 + experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.
Job Description
Total Experience 4+ years
Strong experience in Chatbot / Conversational AI development
3+ years of hands-on experience with the Kore.ai platform
Strong experience with Kore.ai XO10, XO11 or Artemis
Strong hands-on experience with JavaScript, Node.js and Python
Strong knowledge of REST APIs and JSON
Experience with Prompt Engineering, LLMs, RAG and Vector Databases
Strong understanding of Agentic AI concepts and architectures
Experience integrating enterprise applications with conversational AI solutions
Experience with multi-agent orchestration and AI observability platforms is preferred
Banking / Financial Services domain experience is preferred
Kore.ai Developer / Artemis certification is preferred
RESPONSIBILITIES:
Develop, configure and deploy conversational AI solutions using the Kore.ai platform.
Build and enhance chatbots and AI agents using Kore XO10, XO11 or Artemis.
Design and implement Agentic AI solutions using LLMs, RAG and Prompt Engineering.
Develop integrations with enterprise applications using REST APIs, JSON, JavaScript and Node.js.
Design and implement reusable conversational AI components and agent capabilities.
Integrate LLMs, Vector Databases and enterprise data sources into AI solutions.
Implement multi-agent orchestration and AI observability practices where required.
Troubleshoot production issues and improve AI response accuracy, stability and performance.
Ensure solutions comply with security, governance and enterprise architecture standards.
Collaborate with business, technology and product teams to deliver conversational AI use cases.
Qualifications
Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
Work arrangement
Yes
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