Multi-Site Service Manager (Stone Gate/Village on the Lake)

At Van Metre, we believe that each employee contributes directly to our growth, success and culture, and are seeking a candidate who loves to challenge themselves and work with others to fulfill this role. Van Metre has a Multi-Site Service Manager position available to oversee service at two of our properties in Spring Lake, NC: Village on the Lake and Stone Gate Apartments!
As Service Manager, you will be responsible for the overall management of the apartment complex and all areas related to the day‐to‐day maintenance operations of the residential community under the direction of the Property Manager and Director of Facilities
Essential duties include but are not limited to:
Manage maintenance team members
Oversee electrical, plumbing, carpentry work, appliance repair and painting
Organize and manage the different programs required by State and Federal Jurisdictions
Meet with and direct contractors as needed
Work closely with the Property Manager to ensure all areas of the property are maintained to the Van Metre standards.
Manage the facility side of the budget
Repair and treat structures such as showers, sinks, appliances, doors/cabinets, walls and building exteriors
Keep informed of pending vacant units and schedule all the vendors for the make ready process
Manage the daily flow of service requests
Submit the required weekly reports to the corporate office
Have a working knowledge of HVAC systems and be able to maintain, repair and replace HVAC systems
Responsible for managing and carrying out 24 hour emergency maintenance schedule
Schedule and complete preventative maintenance program
Coordinate special projects as directed
Requirements:
Service Manager must maintain a professional and courteous manner with residents, visitors, contractors and fellow employees. Service Manager must have the necessary skills to effectively complete tasks outlined above. One must have the ability to follow oral and written instructions and be able to maintain effective and cooperative working relationships.
Education/Qualifications:
3+ years' of maintenance supervisor experience
3+ years of prior supervisory experience
EPA Universal/CFC certification required
CPO required
Strong understanding of appliance, electrical and plumbing repair
Basic knowledge of HVAC and electrical circuitry
Current on OSHA, building and safety standards
Provide own basic tools and be knowledgeable and skilled in the safe use and maintenance of tools
Valid drivers’ license
Weekend work is required.
Benefits information: Van Metre offers excellent benefits, and a work environment that fosters and rewards excellence. We also promote work/life balance, including a robust Employee Wellness Program. We encourage employees to make full use of vacation and other company-paid leave to refresh their bodies and minds.
Salary: $78,000-$79,040 per year (Pay is commensurate with experience, education, training, and skills)
Annual Bonus Potential: $5,000 annually, paid quarterly
Renewal Commissions and Bonuses
Paid Time Off: 11 paid holidays; 10 vacation days, 10 sick days, Two Volunteer Days off, Two Personal Days, Winter Break, Day off for Annual Physical, Day off for your Birthday; comprehensive parental and bonding leave
Insurance Benefits: Medical and Dental Coverage through Cigna; Vision Coverage through EyeMed; Life, AD&D, Disability Insurance; Flexible Spending Account
Retirement Planning: Company Matched 401(k) Retirement Savings Plan; access to retirement planning coaches
Wellness: Annual Wellness Reimbursement of up to $900
Professional Development: Tuition Reimbursement; company paid certifications, memberships, and licensures; mentoring programs; growth paths; regular performance evaluations and training opportunities
Discounts: Rental and Van Metre Home purchase discounts; employee discount through Walker Title Company; employee discount through Intercoastal Mortgage
Van Metre Core Values
Integrity; Ownership; Respect and Dignity; Diversity and Inclusion; Teamwork; Community; Work/Life Balance