Project Manager (Technical)

HiddenTalent.ai is an AI-powered talent intelligence platform that helps organizations make smarter hiring decisions through skills-based assessments, workforce analytics, and intelligent talent matching. We leverage modern cloud infrastructure, AI technologies, and scalable engineering practices to deliver secure, reliable, and high-performing solutions for customers worldwide.
The Project Manager (Technical) will be responsible for planning, managing, and delivering technology implementation and professional services projects for government clients, with a primary focus on supporting state programs.
This role will serve as the central point of coordination between the client, technical teams, product, implementation, customer success, and other internal stakeholders. The Project Manager will ensure projects are delivered on time, within scope and budget, and to agreed quality standards, while maintaining strong client relationships and proactively managing risks, dependencies, and escalations.
The role requires a strong understanding of SaaS implementations, government technology environments, project management methodologies, AI/ML integrations, data migration, system configuration, testing, training, and change management. The successful candidate will be comfortable translating business and government requirements into actionable technical deliverables.
Responsibilities
· Lead end-to-end technical projects for state government clients, ensuring delivery within scope, timeline, budget, and quality standards.
· Manage project plans, milestones, resources, risks, dependencies, issues, and change requests.
· Serve as the primary client contact and maintain strong relationships with government and internal stakeholders.
· Coordinate technical implementation, system configuration, integrations, data migration, testing, UAT, deployment, and go-live activities.
· Translate client/business requirements into clear technical deliverables and actionable project plans.
· Ensure compliance with contractual, security, privacy, documentation, and government requirements.
· Lead project status meetings, reporting, governance, and executive-level communications.
· Partner with Professional Services, Product, Engineering, and Customer Success teams to resolve issues and drive adoption.
· Support training, change management, post-launch stabilization, and continuous improvement.
· Identify opportunities to improve customer satisfaction, retention, and expansion.
Minimum Qualifications
Qualifications
· Bachelor’s degree in IT, Computer Science, Business, Project Management, or related field preferred.
· 5+ years of experience in technical project management, SaaS implementation, or professional
services.
· Proven experience managing complex technology projects and cross-functional teams.
· Strong knowledge of Agile, Scrum, Waterfall, or hybrid methodologies.
· Experience with project management and collaboration tools such as Jira, Azure DevOps, or
Smartsheet.
· Excellent communication, organization, problem-solving, and stakeholder-management skills.
Preferred Experience
· Experience with U.S. state government/public-sector projects.
· Experience with SaaS, HR technology, workforce development, talent acquisition, or recruitment
platforms.
· Knowledge of APIs, integrations, data migration, SSO, security, and cloud environments.
· Experience managing SOWs, RFP deliverables, compliance requirements, and government contracts.
· Experience with UAT, implementation, training, change management, and customer adoption.
· Experience with AI/ML integration.
· PMP, CSM, or similar certification is a plus.
Core Competencies
· Technical Project Management
· Client & Stakeholder Management
· Government/Public-Sector Engagement
· SaaS Implementation & Delivery
· Risk & Issue Management
· Communication & Collaboration
· Problem Solving & Decision Making
· Change Management
· Customer Focus
· Execution & Accountability
Success Metrics / KPIs
· On-Time Delivery: ≥95% milestones delivered on schedule.
· Project Performance: Projects delivered within scope, budget, and quality standards.
· Client Satisfaction: High CSAT with minimal escalations.
· Implementation Success: Successful UAT, go-live, and adoption.
· Risk Management: Timely resolution of critical risks and issues.
· Governance: 100% timely reporting and project documentation.
· Customer Growth: Support retention, renewals, and expansion opportunities.

Work arrangement
Yes