Analyst, DB pension Administration

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
The Associate Pension Administrator will work within a team that provides quality client-focused administrative services for our Corporate clients. At TELUS Health, we bring clarity to plan options and simplify communications between members, administrators, and our clients.
What You’ll Do
As an analyst, you’ll play a critical role in administering group annuity plans and providing administration support. In this role, you'll help thousands of plan members understand and access their hard-earned retirement and benefits—work that directly impacts their financial security and peace of mind. Here’s what you’ll do:
Efficiently and accurately, process and manage a variety of transactional activities, including but not limited to member data updates and processing benefit calculations and payments
Respond to general queries from our client, members and team
Assist with day-to-day requests and instructions received
Identify, research and resolve data discrepancies
Develop and maintain checklists and procedures
Take direction from, and support senior team members
Support the team with various mandates and special projects
Responsibilities:
Performs standard pension benefit calculations (retirements, terminations, etc.) in accordance with plan rules and legislative requirement
Assists in the preparation of year-end annual pension statement
Works with pension databases and Morneau Shepell’s internal software/systems
Receives and responds to routine plan enquiries and requests from clients
Takes direction from, and supports, senior team members
Attends internal training sessions to build knowledge of industry topics and trends
Assists with special projects, as required
What You Bring
We’re looking for an individual with:
Post-secondary education (preferably in Business, Mathematics, Finance, Actuarial Science) or another relevant field of study
0-2 years of Defined Benefit or Defined Contribution pension administration experience
Sharp analytical thinking and attention to details
Ability to multi-task and work under pressure
Excellent organizational skills
Dedicated team player who demonstrates initiative and independence
Strong written and verbal communication skills in English; French would be an asset
Knowledge of Microsoft Excel
Advanced knowledge of English is required because you will most of the time interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.
Are you ready to join a team where your experience and dedication can make a difference? We’re excited to meet you and see how you can contribute to our success!
Why TELUS Health?
With us, you’ll experience:
A vibrant and dynamic team environment where collaboration is key
Engaging projects and mandates that foster growth and development
Career opportunities geared toward your professional advancement
The flexibility to work in the office, remotely, or a hybrid of both
A flexible schedule and a comprehensive benefits program
Salary Range: $ 52,000 - $58,000
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.
TELUS Health offers rewarding benefits, which may vary per job function, such as:
Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more…
Job Type: This is for a current vacancy.
#REMOTE
A Bit About Us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Work arrangement
Yes