Club Receptionist

Do you have a passion for making people smile? Love providing outstanding customer service? Enjoy meeting new people? If so, we have an opportunity for you!
The Club Receptionist, aka “Director of First Impressions,” is responsible for greeting, supporting, and ensuring members are checked into the club with a smile! This individual will be the first point of contact for members and is responsible for partnering with multiple departments to ensure members' concerns are handled in a timely manner.
Pay Rate: $20.00 per hour
Part-time Schedule:
Friday: 4:45am-1:15pm
Saturday: 6:45am-3:15pm
Sunday: 6:45am-1:15pm
Job Responsibilities:
Welcome all individuals into the club; assist members, guests and vendors as needed
Monitoring and carrying out accurate check-in procedures for all members, guests, and employees.
Exhibit excellent customer service skills at all times
Complete job duties at times multitasking
Maintain a clean and organized workspace for the reception associates
Re-route calls and alert various departments on visitors and guests
Handle difficult situations in a calm manner while remaining professional
Communicate effectively with team members and management
Requirements
Must be authorized to work in the USA. We use E-Verify
Similar experience preferred
Great communication skills with the ability to handle difficult situations
Must be available to work various shifts (early mornings, late evenings, and weekends)
Must be able to work well in a team setting
Great organizational and time management skills
The physical demands include, but are not limited to, standing, sitting, walking, lifting, carrying, reaching, handling, kneeling, crouching and bending
Benefits
Time Off & Retirement
Paid Time Off
401(k) with company match up to 3%
Value Sharing (Profit sharing)
Holiday Bonus
Paid Parental Leave
Health & Wellness:
Comprehensive health, vision, and dental insurance
HSA and FSA enrollment options
Short- & Long-Term Disability options
Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
Long-Term Care options: Coverage up to 50% of annual income
Accident and Critical Illness Insurance
EAP (Employee Assistance Program)
Pet Insurance through MetLife
Employee Perks:
Free workout privileges
Employee discounts in the Pro Shop, Spa & Salon services and in the Market
Parking and transit benefits (pre-tax deduction)
Access to Tickets at Work discounts
Tuition reimbursement
East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.

Work arrangement
No