Retail Manager

Retail Manager: Build and lead Singapore's leading second-hand phone retail network
CarousellMobile, part of Carousell Group
Want to build something, not just run it?
At CarousellMobile, we believe second-hand phones should be people's first choice, not a compromise. We're making that happen through our retail stores and BuyBack booths with a major telco partner across Singapore.
We're looking for a Retail Manager to own our entire physical retail network. You won't inherit a 200-page manual. You'll write it.
What you'll do
Own the results: drive sales, trade-ins and profitability across every store and booth island-wide.
Build the team: hire, train and lead sales staff that customers trust.
Run the floor: handle stock, standards and daily operations so every touchpoint runs like clockwork.
Design the system: turn what works into playbooks that can scale to more stores and booths.
Shape strategy: work directly with the GM and analytics team to turn data into action on the ground.
Why this role
Real ownership: you report directly to the GM and own a whole channel of the business.
Build from 0 to 1: your processes become the blueprint as we grow.
Accelerated growth: operations, people, commercial work and partnerships in one role. It's the fastest way to grow toward general management, whether you're early in your career or ready for the next step.
Mission with momentum: recommerce is growing fast, and you're backed by Carousell Group, one of Southeast Asia's leading marketplaces.
Visible impact: in a lean team, your wins show up in the numbers and get noticed.
You might be a fit if you
Have retail, F&B, telco or customer-facing experience. Fresh graduates with strong hands-on exposure are welcome.
Have led people before, formally or informally
Love being on the ground but think in systems and processes
Dig into problems until you understand why they happen
Are hungry, self-driven and want a role where you can prove what you're capable of
Enjoy variety more than narrow specialisation

Employment type
Full-time

Work arrangement
No