Senior Account Director

Role Description The Senior Account Director is a part-time remote role responsible for overseeing key member relationships and strategic accounts, ensuring that members receive a high-quality and personalized experience. This role involves managing account portfolios, coordinating tailored services and events, and serving as a primary point of contact for member inquiries and requests. The Senior Account Director will collaborate with internal teams to align offerings with member needs, provide input on membership growth strategies, and monitor service standards across all touchpoints. The role also includes tracking account performance, preparing reports for leadership, and contributing to the development of new initiatives to enhance member engagement and satisfaction.
Qualifications
Strong account management skills, with experience overseeing key clients or membership portfolios.
Demonstrated team management and team leadership abilities to coordinate cross-functional collaboration.
Proven sales experience, including relationship-based selling and upselling services or memberships.
Solid project management skills to plan and execute member-focused initiatives and events.
Excellent written and verbal communication skills in English; Arabic proficiency is an advantage.
Experience working with high-net-worth or executive-level clients in hospitality, luxury, or membership-based organizations is preferred.
Ability to work independently in a remote, part-time capacity while managing multiple priorities.
Bachelor’s degree in Business, Marketing, Hospitality Management, or a related field is preferred.

Work arrangement
Yes