Service Admin

In this role, you will make an impact in the following ways:
Complete supplier invoicing, accounts payable, mail management, schedule services, answer phone calls, and complete safety compliance admin, including JSO’s
Support the service supervisor with account issues and day-to-day workload
Provide world-class service to our well-established customer base
Arrange training and keep accurate records for technicians
Utilise your strong verbal and written communication skills with a positive, upbeat attitude and be proactive
Heavily customer-focused role
Compensation and Benefits
Competitive salary paid as a permanent salary plus remote location allowance
Overtime penalties
Safety equipment / PPE provided
Comprehensive Cummins product training provided
Income Protection continuance insurance
Discounts with select private health insurance, PC software/hardware and a range of vehicles
Annual remuneration review
Participation in an annual variable compensation (bonus) program
A range of personal and professional benefits
Onsite parking
Employee Assistance Program available to employees
Paid Parental leave (Conditions apply)
To be successful in this role, you will need the following:
Previous experience in a customer service, administration, or service support role.
Strong organisational skills, with the ability to manage competing priorities, meet deadlines, and work effectively in a fast-paced environment.
Well-developed computer skills, including proficiency with Microsoft Office applications. Training will be provided on internal systems and processes.
Outstanding communication and interpersonal skills, with the ability to build strong relationships with customers, stakeholders, and team members.
A proactive approach to problem-solving, with a commitment to delivering exceptional customer service.

Work arrangement
No