Credit Account Team Leader

Credit Account Team Leader **
Landscape House, Elland, West Yorkshire
Competitive Salary + Benefits
Company overview
At Marshalls plc, we believe building tomorrow's world starts with what we can create together today. Since the 1890s, we've grown from a Yorkshire stone business into a leading UK manufacturer of building, roofing and landscaping solutions. Built on generations of expertise, we're known for quality, innovation and sustainability, helping our customers bring their vision to life and create places that work today and last for generations. Together, we're building tomorrow's world.
Our operations are organised into three distinct divisions: Landscape Products, Building Products, and Roofing Products. Our Finance team does far more than manage the numbers. As trusted business partners, we provide the insight, governance and financial expertise that help drive strategic decisions, support investment and deliver sustainable growth across the business. We now have a new opportunity for a Credit Account Team Leader to lead our dynamic Credit Account Management function reporting in the Credit & Risk Manager. This role is responsible for leading and building a high-performing, accountable team, the role directly supports cash generation, customer relationships and the financial resilience of the business.
** Please note that this role is open to internal employees only **
So, what’s the mission?
You'll provide clear direction, coaching and support to help your team achieve collection targets, resolve issues quickly and deliver an excellent customer experience. Working closely with colleagues across the business, you'll play a key role in protecting cash flow and supporting informed commercial decision-making.
Using data and insight, you will identify emerging risks and provide meaningful reporting that helps drive action and continuous improvement. You'll challenge underperformance, celebrate success and create a culture of accountability and development.
This is a hands-on leadership role. Alongside managing the team, you'll take ownership of your own ledger, handling cash collection, account reconciliation and stakeholder engagement. Staying close to the day-to-day operation allows you to lead with credibility, provide practical support and continuously improve the way the team works.
What skills are required?
Proven experience leading and developing high-performing teams, with excellent communication, coaching and leadership skills.
Strong organisational, analytical and decision-making abilities, with advanced Excel skills and the ability to thrive in a fast-paced environment.
Able to prioritise workloads effectively, balancing team and individual priorities while maintaining a high level of accuracy and commercial awareness.
Customer-focused problem solver who uses initiative to resolve issues, build strong relationships and deliver excellent service
Benefits
26 days' holiday plus bank holidays (35 days in Scotland)
Guaranteed Christmas shutdown
Healthcare Cash Plan, helping towards dental, optical, prescriptions and much more
Enhanced family leave policies, available from day one
5% employer matched pension scheme
Ongoing learning and development opportunities
Cycle to Work scheme
Employee discounts on Marshalls and Marley products
Discounts with hundreds of leading retailers
Access to the Marshalls Wellbeing Centre, supporting your Move, Money and Mind goals
Share Purchase Scheme
Life Assurance
Equal Opportunities
Whoever you are and whatever your background, you'll find a fair and supportive workplace at Marshalls. You're unique, and we want you to bring your whole self to work every day. We're committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral or ethical responsibility, it's the right thing to do. We want our colleagues to reflect the diverse nature of the communities we serve and create an environment where everyone feels valued and respected. At Marshalls, you're valued for the contribution you make, and where you can grow and develop by being entirely yourself.
Every great build starts with strong foundations. Start yours here.
Applications close on Thursday 1st October 2026.

Work arrangement
No