Live opening · Posted 5 days ago

Computer User Support

Marlow Hiring · Toronto, ON (Remote)

Linkedin Yes

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At a glance

The key details from the original listing.

Posted 5 days ago

CompanyMarlow Hiring

LocationToronto, ON (Remote)

Work modeYes

Source

Listed5 days ago

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About the role

Description supplied by the original job listing.

We're seeking a Computer User Support Specialist to provide technical support and troubleshooting to our team and/or customers.
Key Responsibilities
Provide technical support and troubleshoot computer/software issues
Walk users through step-by-step solutions remotely
Document support tickets and resolutions accurately
Escalate unresolved technical issues to the right team
Stay current on the software/systems commonly used
Requirements
Strong technical troubleshooting skills
IT support or help desk experience preferred
Excellent communication and patience with non-technical users
Familiar with remote support tools
Reliable internet for remote work
Benefits
Health and medical coverage
Performance bonuses
Paid parental leave
Co-working space allowance
Life insurance coverage

Work arrangement
Yes

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