Assistant Manager

Company Description SREELEATHER is a growing organization in the leather goods and accessories sector, offering customers a range of products focused on quality, durability, and practical design. The company is known for its retail presence and commitment to delivering reliable service and a positive in-store experience. Team members work in a structured environment with clear operational processes and opportunities to contribute to store performance and customer satisfaction. SREELEATHER values integrity, accountability, and a collaborative approach to daily operations. The company provides a professional setting for individuals seeking to build a long-term career in retail management.
Role Description The Assistant Manager role at SREELEATHER is a full-time, on-site position based in Bhubaneswar. The role involves overseeing daily store operations, supporting the Store Manager in managing staff schedules, monitoring inventory, and ensuring the showroom is well-maintained and customer-ready. The Assistant Manager will guide and coach team members, address customer queries and concerns, and help maintain high standards of customer service and sales practices. Responsibilities include tracking sales performance, assisting with visual merchandising, coordinating stock replenishment, and ensuring adherence to company policies and procedures. The role also requires preparing basic reports, supporting promotional activities, and collaborating with management to meet store targets and improve overall efficiency.
Qualifications
Strong leadership and people management skills, with the ability to supervise staff and support team development.
Customer service and retail sales skills, including handling customer queries, managing complaints, and maintaining a positive in-store experience.
Operational and organizational skills, such as inventory monitoring, basic reporting, and adherence to store procedures.
Communication and interpersonal skills, including clear verbal communication and the ability to work effectively with diverse team members.
Basic numerical and analytical skills for tracking sales, understanding targets, and supporting decision-making.
Prior experience in retail, showroom management, or a similar customer-facing role is preferred.
Ability to work on-site in Bhubaneswar with flexibility for weekends, holidays, and peak business hours.
Minimum educational qualification: a diploma or bachelor’s degree in any discipline; business or commerce background is an advantage.

Work arrangement
No