Tele sales Executive

Company Description TRAVVY TRAVEL SERVICES PVT LTD is a growing travel services company focused on providing reliable and cost-effective travel solutions to individual and corporate customers. The organization specializes in helping clients plan and book trips, including transportation, accommodation, and related travel services. TRAVVY aims to deliver a smooth customer experience through responsive service and clear communication. Team members are encouraged to contribute ideas that improve processes and customer satisfaction. The company offers opportunities to develop skills in sales and customer service within the travel industry.
Role Description This is a full-time, on-site Calling Sales role based in West Delhi. The team member will engage with potential and existing customers over phone calls to explain travel packages, answer queries, and promote services. Daily responsibilities include making outbound calls, responding to inbound inquiries, sharing accurate information about pricing and itineraries, and following up on leads to close sales. The role also involves maintaining call records, updating customer details in internal systems, and coordinating with operations or ticketing teams to ensure timely bookings. The person in this position is expected to meet sales targets, maintain a professional communication style, and support a positive customer experience.
Qualifications
Candidates should possess strong communication and interpersonal skills, with clear spoken English and Hindi and a customer-focused approach.
Candidates should possess basic sales and negotiation skills, including the ability to handle objections and convert inquiries into confirmed bookings.
Candidates should possess fundamental computer and telecalling skills, such as using CRM or call management software and maintaining accurate records.
Candidates should possess problem-solving and time-management abilities to handle multiple calls, follow-ups, and customer requests efficiently.
Prior experience in telecalling, inside sales, or customer service, preferably in travel or related industries, is beneficial.
A minimum of a high school diploma or equivalent; higher education in business, tourism, or hospitality is an advantage.
Willingness to work on-site in West Delhi and meet defined performance and quality standards.

Work arrangement
No