Key Account Manager

The Key Account Manager (KAM) is responsible for leading and growing the company’s presence within the market. This role focuses on managing large key strategic customers, unlocking growth across premium and mainstream brands, and delivering commercial excellence across the glass bottle portfolio. The KAM acts as the primary customer interface for major accounts, ensuring strong relationships, long-term partnerships, and profitable growth. Operating with autonomy and commercial agility, this role drives strategy execution, development of tailored value propositions, and identification of new opportunities within an evolving market.
In summary, your job will be to:
Lead large strategic key account relationships and long-term partnerships
Drive revenue, volume, and margin growth across major strategic key accounts
Build and execute customer focused account strategies
Strategic, multi-faceted negotiations, securing sustainable long-term commercial agreements
Identify innovation, sustainability, and value-add opportunities
Deliver accurate forecasting, pipeline visibility, and CRM discipline
Collaborate cross functionally to ensure operational excellence
Track market trends and competitor activity to inform strategy
Bachelor’s Degree in Commercial/Economic, or related field;
5+ years of progressive experience in customer‑facing commercial roles (Key Accounts, Customer Development, Sales Strategy, Business Development)
Proven success managing B2B customers in a corporate and/or manufacturing environment
Fluent in English and Italian
Experience leading complex negotiations and owning customer P&L elements
Strong operational understanding, including supply chain, inventory management, and fulfillment
Ability to analyze customer performance data and translate insights into strategic actions
Proficiency with CRM systems, SAP, and enterprise sales tools
Excellent negotiation, communication, and relationship‑building skills

Employment type
Full-time

Work arrangement
Hybrid