Msc. Biotech Freshers- Junior Product Support Associate

Please email your CV and Job application to careers@biotechnolabs.com
Location: Delhi
We are looking for a Proactive, competent, organized, and driven individual from Biotech Background to join our team as a Junior Product Support Associate in Delhi. You will be responsible for managing customer relationships and discovering new leads, suggesting improvements to processes, and assisting the team.
This role does not include lab work but this role blends science with customer interaction, technical support, and coordination — perfect for someone who wants to stay close to the subject without working at the bench.
Job description
· Prepare and send quotations using software/Excel; update pricing based on product value, category, and management-defined margins.
· Maintain a quotation database, ensure timely follow-ups, and communicate effectively with customers.
· Identify new prospects in the market and expand the company’s customer base as well as product portfolio.
· Coordinate with internal departments and suppliers to ensure accurate product listings, datasheets, and pricing.
· Prepare purchase orders
· Prepare all necessary documents for tenders, annual rate contracts, and customs clearance.
· Plan and execute scientific marketing activities, workshops, technical meetings, and customer engagement initiatives.
· Provide pre- and post-sales technical support, including training and discussions with clients.
· Collaborate with the field sales team to ensure smooth execution of sales strategies.
· Additional duties as assigned by the supervisor and/or management
Education and Skills
· Master’s degree in Biotechnology.
· Experience preferred.
. Strong theoretical knowledge of science and biotechnology.
· Experience with MS Office.
· Basic Mathematics skills required.
· Having the ability to work under deadlines.
· Ability to prioritize assigned workload.
· Ability to manage time effectively, to prioritize and complete tasks required
· Good communication skills, telephone manners, and tone
Employment Type: Full-time (10:00 Am to 6:00 PM)

Work arrangement
No