ManageEngine Implementation Engineer

Company - IT Solutions India Pvt Ltd
Experience Required: 3+ Years
Role Description
At least 3 years of hands-on experience in deploying and managing:
Unified Endpoint Management (Endpoint Central)
ITSM Operations (ServiceDesk Plus)
Job Description:
Need to conduct POC, installation and provide post-installation support to customers.
Will have to visit customers to POC, install and provide post-installation support to customers and do the same through MS Teams (remotely).
Preferred Soft Skills
Ability to follow a structured Plan of Action (POA).
Strong documentation skills for maintaining technical work files.
Excellent communication skills for coordinating with internal and our customers
Mandatory Requirement
At least 3 years of experience in deployment of Unified Endpoint
Management (Endpoint Central) server and its clients, ITSM Operations (ServiceDesk Plus)
-Good knowledge of handling calls of:
-Agent Health: Troubleshoot agent-server communication issues and firewall/proxy blocks.
-Reporting: Generate custom reports for compliance audits and IT infrastructure health.
-AD Integration: Manage Active Directory sync for user discovery and GPO-based agent deployments.
Working Days: 6 days, Monday to Saturday (1 st and 3 rd Saturdays are off)
Own conveyance is a must for the local commute.

Work arrangement
No