Head of Strategy & Planning, CIO Office

We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Europe, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodora.
We are currently in search of a highly driven and strategic Head of CIO (Chief International Officer) Office, EU to be part of our regional team APAC and Europe team and oversee 5 markets within EU. The CIO Office works closely with countries in the EU region to achieve our key objectives, with a strong focus on growth, P&L metrics and solving key challenges.
What's On the Menu:
Understand markets’ challenges in-depth, and how to best support them; define and implement countries' strategy in close cooperation with respective Country CEOs/Managing Directors
Has overall P&L ownership of the profitability and productivity of the markets
Own cross-department projects at a regional level, such as customer NPS improvement, basket size increase, logistics, marketing, pricing coordination, etc.
Allocate budget and optimise resources efficiently across countries and business verticals to meet ambitious growth and profitability targets
Collaborate with Delivery Hero’s Management Board around strategic goals, funding, and regional policies to maximise return on investment
Own the quarterly OKR-setting process, focusing on key priorities and highest impact
Drive or actively participate in key regular touchpoints: performance updates, financial reviews, budgeting & strategy, etc.
Drive projects to improve customer, rider and vendor performance and experience
Together with respective Country CEOs/Managing Directors, put together, implement and track investment proposals to boost strategic initiatives
At least 8 years of working experience, with 1 to 2 years of exposure at the company decision-making level, including P&L accountability
Background in fast-paced, entrepreneurial, startup/technology environments
We're looking for people bringing a rare combination of strategic thinking and implementation drive
A mix of consulting experience (or comparable) and a track record of outstanding achievements in business, with international exposure, would be ideal
Great interpersonal relationships, as this highly-exposed role involves cooperation with countries and multiple functions in the regional and global teams
Willingness, and more so a desire to build from scratch is needed
While this a general management role, an expertise on a particular aspect of our business (notably marketing, operations, commercial, and/or finance) is a strong plus
Strong analytical skills, again combined with a bias for action
Comfortable in reading & interpreting financial documents, especially country P&Ls and investment proposals, and deriving actions from them
Clear, crisp and actionable communication
Team player. We build teams around the strong belief that excellence comes from both great output and a great attitude

Employment type
Full-time

Work arrangement
Hybrid