Operations Associate, Fleet Compliance

About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, we build technology that connects people with the best of their city — from restaurants and grocery stores to local retail — delivered quickly and reliably to their door. Behind this seamless experience is a carefully managed delivery network operating across 23 countries and 165 cities, powered by tens of thousands of partners. As we continue to grow, ensuring operational excellence and compliance across our fleet ecosystem is more important than ever — and that’s where you come in.
Our apps (iOS and Android) have some of the highest ratings in the industry, driven by our customer-centric approach to product and operations. For example, our customer service team responds within seconds, in the customer’s own language — because quality and trust are at the core of everything we do.
What you’ll be doing
As the Operations Associate, Fleet Compliance, you’ll play a key role in safeguarding the integrity, safety, and compliance of our delivery network. You’ll work closely with fleet partners to ensure adherence to local regulations, contractual obligations, and internal standards. This is an excellent opportunity to build a strong foundation in compliance, operations, and business within a fast-growing, tech-driven company.
Day-to-day in this role you’ll:
Collaborate with fleet companies to ensure smooth communication and information flowPartner with local Operations and Business Development teams to align on compliance strategiesSchedule and facilitate meetings with fleet partners regarding compliance mattersCollect and organize documentation required for compliance audits
Conduct audits assessing regulatory, contractual, and policy compliancePrepare detailed audit reports, highlighting findings and non-compliance risksWork with management to implement improvements and strengthen compliance processesContribute to the development of compliance guidelines, workshops, and training materialsSupport the expansion of compliance programs verifying delivery standards and practicesPrepare regular reports on compliance activities, KPIs, and audit outcomes
Our humble expectations*
Strong organizational and administrative skills
Excellent communication and interpersonal skills
Previous experience in a customer-facing or administrative role would be beneficial
Fluency in English and Greek.
Analytical and problem-solving skills, with the ability to make decisions through data analysis.
Familiarity with tools such as Microsoft and/or Google Workspace,
What we offer
At Wolt, you won’t just join a company — you’ll join a team of ambitious, driven, and genuinely supportive people who take ownership and move fast. We combine the energy of a start-up with the scale of a global tech company, giving you real responsibility from day one and the opportunity to grow your career alongside the business.
You can expect:
A dynamic and fast-paced work environment where your impact is visible
Ownership and autonomy in your role
Exposure to cross-functional collaboration with operations and business teams
Opportunities for professional development and career progression
A culture that values initiative, curiosity, and continuous improvement
If you are service-minded, enjoy taking ownership, and thrive in an environment where you proactively identify solutions rather than wait for direction — we’d love to hear from you.
Next steps*
Our recruitment process begins with an initial screening conversation conducted by the Talent Acquisition team, followed by a role-specific interview to assess your experience and problem-solving approach.
If you progress to the next stage, you will receive a take-home assignment. You will then present your assignment in a follow-up meeting with the Hiring Manager and a Subject Matter Expert, where we’ll discuss your approach, reasoning, and recommendations in more detail.
We aim to keep the process transparent, structured, and focused on giving you the opportunity to showcase your skills and thinking.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .