After hours On-Call Coordinator (part time)

Phoenix Home Care and Hospice is currently seeking an After hours On-Call Coordinator for the Joplin, Mo area.
Hours for this position are Monday-Friday 5p-8am, every other week. Great opportunity for college students or if you're just looking to make some extra money!!
The position is remote but candidate must live in Joplin or the surrounding area. The ideal candidate will have the ability to handle high pressure situations, think fast on your feet, and triage calls based on importance. Good organizational skills and the ability to address sensitive subjects with tact and compassion is also very important.
DUTIES AND RESPONSIBILITIES
Answering any after-hours messages sent by the answering service
Making sure that any issues such as client/employee complaints, workers comp, or call offs are address properly
Calling available employees regarding open shifts in an attempt to re-staff them, along with informing clients of all changes
Rerouting any incoming messages for a HH client to the HH nurse/admin on call as appropriate
Must have internet access and good cell reception at location where they would be working
KNOWLEDGE, SKILLS & ABILITIES
Familiar with medical terminology and paperwork is preferred.
Must have a minimum basic knowledge of keyboarding, personal computers, and Microsoft Office (including MS Word, MS Excel, and MS Outlook).
Must be strong in customer service
Must have a strong phone etiquette with the ability to communicate well; both verbally and in writing.
Must be reliable, have a great attitude, and possess a strong work-ethic.
Must be detailed, accurate, organized and have the ability to multi-task.
Education / Licensure: Minimum High School Diploma or equivalent.
Experience: Minimum one (1) year experience in general office setting.
HOW TO APPLY:
Submit your resume online and our Hiring team will review your submitted information and interviews will be booked accordingly.

Work arrangement
No