Guest Services Representative | Part-Time | Iowa Events Center

The Guest Services Representative serves as the first point of contact for the Iowa Events Center, providing exceptional customer service and professional communication to all callers and visitors. This on-call, per-event position is responsible for answering and directing incoming calls, responding to inquiries, and assisting guests with event-related information in a courteous and efficient manner. The Guest Services Representative will maintain a thorough knowledge of current and upcoming events, facility operations, and staff contacts to ensure accurate information and prompt assistance. In addition, this role supports internal departments by routing calls to...