Live opening · Posted 5 days ago
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About the role
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The Guest Services Representative serves as the first point of contact for the Iowa Events Center, providing exceptional customer service and professional communication to all callers and visitors. This on-call, per-event position is responsible for answering and directing incoming calls, responding to inquiries, and assisting guests with event-related information in a courteous and efficient manner. The Guest Services Representative will maintain a thorough knowledge of current and upcoming events, facility operations, and staff contacts to ensure accurate information and prompt assistance. In addition, this role supports internal departments by routing calls to...
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