Live opening · Posted 5 days ago
Credit Operations Analyst
Sutherland Global · Barranquilla, Atlantico, Colombia
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At a glance
The key details from the original listing.
CompanySutherland Global
LocationBarranquilla, Atlantico, Colombia
Job typeFull-time
Work modeNo
Source
Smartrecruiters
Listed5 days ago
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About the role
Description supplied by the original job listing.
We are looking for candidates with direct exposure to credit products, ideally credit cards, consumer lending, or loan operations. The candidate should understand how a credit account works end to end. The ideal candidate would have experience in the backend of credit or lending operation.
Core Function: Drive ticket resolution, manage B2B account inquiries, and maintain configuration workflows across credit programs.
2+ years in credit card/lending operations with strong credit process knowledge (Credit Decisioning, CRA tools, Collections).
Demonstrated capacity to manage 15–30+ accounts concurrently while meeting strict performance benchmarks (70%+ assessment threshold).
Minimum B2 Level English (client-facing) and fluent Spanish
Functional API knowledge, basic coding capabilities, and operational familiarity with Jira/VDI environments.
Employment type
Full-time
Work arrangement
No
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