Sr. Manager, Software Engineering

Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
Location: Remote – United States
Travel Requirements: 2-4 times per year
Job Summary
As Senior Engineering Manager, Device Products & Operations, you will oversee software engineering across PatientPoint’s device-side product areas — field operations and device management tooling, exam-room patient engagement technology, waiting-room displays, and back-office systems — all running on Android and BrightSign devices in clinical and on-site settings.
You will be the Engineering Manager for a mix of senior Engineering Leads and individual-contributor engineers, owning hiring, performance, and career growth directly, and stepping into the Engineering Lead’s technical-direction role yourself where a team needs it.
This is a hands-on role: you’ll stay close to the code, contribute directly where it matters, champion AI-assisted and agentic ways of working across your teams, and bring credible, current expertise across Android (including Custom Android ROM, kiosk/rooted device management), AWS (IoT Core, Lambda, Bedrock AgentCore), and JavaScript/React front-ends to the technical decisions your teams make day to day.
What You’ll Do
Own engineering outcomes across PatientPoint’s device product areas — field operations tooling, exam-room technology, waiting-room displays, and back-office systems.
Serve as the Engineering Manager for a mix of senior Engineering Leads and individual-contributor engineers — owning hiring, performance, and career growth directly — and step into the Engineering Lead’s technical-direction role yourself where a team needs it.
Stay close to the code: lead code reviews, contribute directly where needed, and guide teams on technical best practices.
Champion AI-assisted and agentic engineering practices — in your own work, across your teams’ day-to-day development, and in the AI-powered capabilities we build into our products (e.g., automated device diagnostics).
Coordinate priorities and dependencies across three or more concurrently active product areas with different tech stacks and team maturity.
Contribute to cross-org architecture discussions (ARB/RFCs), bringing a device-fleet perspective to architecture trade-off conversations.
Help engineers and Engineering Leads grow in their roles and career paths at PatientPoint.
Partner closely with Product and Design leads on execution across the device product areas.
Manage a blended team of full-time and contract engineers, onshore and offshore.
Escalate organizational, staffing, and resourcing needs for the device product areas to engineering leadership.
What We Need
10+ years of software engineering experience, including 2+ years leading engineers or engineering teams.
Recent hands-on technical involvement within the last 1–2 years, such as contributing to production code, reviewing pull requests, designing implementations, creating architecture plans, or directly troubleshooting and fixing software defects.
Given the hands-on nature of this role, candidates will complete a coding assessment as part of the interview process to evaluate their current technical proficiency.
Current hands-on experience with native Android development using Kotlin and modern Android development practices.
Experience with AOSP, customized Android ROMs, rooted or kiosk-mode Android devices, APK distribution, or Android OS upgrade programs.
Experience with Android device-platform development beyond traditional consumer mobile applications.
Experience with Java in addition to Kotlin.
Experience with JavaScript or TypeScript and React-based front-end development.
Experience building software for connected, managed, or remotely deployed devices, with an understanding of the operational challenges associated with physical device fleets.
Experience leading engineers across multiple concurrent products, workstreams, or technical domains.
Experience managing and developing engineers, including hiring, performance management, coaching, and career development.