Travel Sales Executive

Company Description GoVoyage Hospitality Private Limited is a community-focused travel organization that connects travelers directly with local communities to provide authentic cultural experiences. Formed by a group of passionate travel enthusiasts, the company emphasizes collaboration with local villagers to design meaningful and sustainable travel projects. GoVoyage values creativity, diversity, and shared purpose, encouraging team members to contribute ideas and take ownership in shaping unique guest experiences. The culture is supportive and close-knit, with a strong focus on mutual respect, partnership, and making a positive impact on local lives. Team members are invited to be part of a mission-driven environment that aims to create lasting memories for guests and long-term opportunities for local communities.
Role Description The Travel Sales Executive is a full-time, on-site role based in Thiruvananthapuram. The person in this role will promote GoVoyage’s travel experiences, packages, and community-based stays to prospective guests through phone, email, and in-person interactions. Daily responsibilities include responding to inquiries, creating customized travel itineraries, preparing quotations, and converting leads into confirmed bookings. The Travel Sales Executive will coordinate with local partners and internal teams to ensure accurate information, smooth guest communication, and timely updates on availability, pricing, and special offers. This role also involves maintaining customer records, following up on leads, gathering feedback, and contributing ideas to improve sales strategies and guest experience.
Qualifications
Strong sales and customer service skills, including lead conversion, relationship building, and handling inquiries professionally.
Excellent communication skills in English, Hindi and local languages, with clear spoken and written abilities and active listening.
Basic proficiency with office and CRM tools, including email, spreadsheets, and data entry for managing bookings and customer information.
Knowledge or interest in travel, hospitality, and community-based tourism, with an ability to understand and present local experiences confidently.
Ability to work on-site in Kottayam and Thiruvananthapuram, manage time effectively, and coordinate with local partners and internal teams.
Prior experience in travel sales, hospitality, or tourism is an advantage.
Educational background in hospitality, tourism, business, or a related field is preferred but not mandatory.

Work arrangement
No