Senior Product Manager

Join Grapple Law and help change the future of legal AI
We are looking for someone to work at the intersection of law and AI. You will translate real legal workflows and user interactions into structured product requirements, helping shape how legal services are delivered through technology. This is a challenging product role. It is a hybrid position requiring natural language ability, systems thinking, and comfort working closely with lawyers & developers.
About Grapple Law
Grapple Law is an AI lawyer for the average person getting beaten by the system, never for businesses. Think legal Chat GPT, but it also sends legal headed emails and negotiates for you.
Our traction since launch in September 2025:
5,000 new users monthly
Monthly revenue around £40,000 and rising
Around £1.5M in successful settlements negotiated for clients
This is a world first: AI has successfully negotiated out of court settlements against human lawyers (recent news coverage below), and our 600 Google & Trust Pilot reviews are 5* across the board.
https://www.mirror.co.uk/news/uk-news/woman-becomes-first-person-uk-36396901
The vision is to expand into every area of consumer law in the UK and internationally, helping millions of ordinary people stand up against ‘the system' - never working for businesses.
We encourage creativity, health and wellness, and flexible working hours.
The team is growing and includes the CEO, 2 developers, tech support, content, customer service, and a marketing manager.
Requirements
What You'll Be Doing
1. Translate Legal Work into Product Logic
Analyse real user conversations (employee-side employment law queries)
Identify patterns, edge cases, and decision points
Convert legal reasoning into structured workflows (e.g. decision trees, logic flows)
2. Prompts & AI
Help design and refine prompts used in legal workflows
Test and iterate on AI behaviour
Consider different models & help reduce token spend
3. Requirements & Workflow Design
Gather and define product requirements from legal use cases, data & speaking to users
Design and structure AI workflows (or equivalent internal systems)
Work with developers to improve existing systems
4. Cross-Functional Collaboration
Work directly with lawyers, developers & product marketing
No hierarchy: this is a hands-on, execution-focused role
Act as a "translator" between users and dev
5. Rollout & iterate
Owning rollout of new features
Reviewing usage data & suggesting amendments
Internal training on how features work
Suggesting & measuring UX improvements
What We're Looking For
3+ years product management
1+ years in AI product management
Some ability to code
Experience in working with LLM's in a naturallanguage application
Nice to Have
Experience in legal field
B2C experience
Benefits
What we offer
£50,000 to £70,000 depending on experience. Fully remote, with a London office whenever you want people around you.
A mission you can explain to your family: helping employees who are up against it get what they're owed
Fully remote, small team, your work visible the week it happens
January 2027's employment law reforms will send demand for what we do through the roof
How we hire
Our process is thorough, because this hire matters more than any other we will make this year. It includes a practical stage where you will work on real Grapple output: we will show you what the product actually produced for a real scenario, and ask you to tear it apart and make it better. That is the job in miniature, and it is where great candidates enjoy themselves.
We use AI to help assess applications: machines check facts, people make judgement calls, and you can ask for a human review of any decision at any point.

Work arrangement
Yes