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French Speaking Advisor for Online Payment Platform
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. We specialize in bespoke recruitment solutions, helping professionals discover exceptional career opportunities while assisting our clients in building world-class teams.
Job Overview
We are currently seeking a motivated professional for a French Speaking Advisor for Online Payment Platform position in Bulgaria, representing a global leader in the FinTech sector. This is an incredible opportunity to advance your career within the fast-paced world of digital finance, making this one of the most sought-after French-speaking jobs currently available.
Key Responsibilities
Provide expert support to French-speaking users regarding complex online payment transactions and digital wallet security.
Navigate and resolve FinTech-specific inquiries with precision, ensuring the highest standards of financial data protection.
Act as a primary point of contact for resolving account-related issues, maintaining professional communication at all times.
Collaborate with cross-functional teams to identify and address trends within the online payment industry.
Ensure all interactions comply with strict financial regulations and internal quality benchmarks.
Contribute to the continuous improvement of the client experience by providing feedback on platform usability and service protocols.
Requirements
Native or fluent French (spoken and written) is mandatory for this role.
Valid EU passport (mandatory) to facilitate your transition to our office in Sofia.
Previous experience in a client-facing role, preferably within the FinTech or banking industry.
Strong digital literacy and the ability to navigate sophisticated online payment software with ease.
Proven ability to troubleshoot technical issues while maintaining a calm, customer-focused approach.
Benefits
What We Offer
Competitive Monthly Salary
Fully Paid Training on FinTech systems
Comprehensive Health Insurance
Fully Paid Relocation Package (flight, transfer, hotel) for those starting new jobs in Bulgaria
Monthly Performance Bonus linked to service quality
And Much More...
Life in Bulgaria
Choosing to relocate for our French Speaking Advisor for Online Payment Platform position in Bulgaria means enjoying a vibrant Mediterranean-influenced climate and a rich historical landscape. Bulgaria is rapidly becoming a premier hub for international professionals, offering a unique blend of modern city life in Sofia and breathtaking natural beauty throughout the country.
With a low cost of living, an incredible culinary scene, and a welcoming expat community, Bulgaria provides an exceptional quality of life. As you pursue one of the most exciting French-speaking jobs in Europe, you will find that living in Bulgaria offers the perfect balance of professional growth and personal enrichment.
How to Apply
If you are ready to take the next step in your career with a leading FinTech partner, we encourage you to apply now to join our team in Sofia. Your journey with Mercier Consultancy Group begins with a single click—we look forward to reviewing your application.
Warm regards,
The Recruitment Team at Mercier Consultancy Group
Work arrangement
No
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