Parts Counter Specialist

ASCO Equipment has a career opportunity for a Parts Counter Specialist in Tulsa, Oklahoma. The Parts Counter Specialists will be responsible for aiding both customers and in-house service technicians in fulfilling their parts needs. The Parts Counter Specialist will coordinate the logistics of ordering/tracking parts and manage inventory with the overall goal to minimize equipment downtime needed to complete repairs and preventative maintenance. The Part Counter Specialists will be responsible for providing superior service while working with customers over the phone and on a walk-in basis.
Responsibilities:
Provide superior customer service with warm greetings and eagerness to help
Ask questions to accurately identify machine make/model/serial numbers
Investigate part needs and determine what additional parts would be needed
Fulfill parts orders with in-stock inventory & place orders as needed to meet customers needs in a timely manner
Accurately match orders with packing slips
Collect customer payment information/POs and call on past due accounts
Utilize resources, (online manuals, microfiche) to properly identify parts needed
Maintain accurate parts inventory
Requirements
2+ years of experience as a parts specialist is preferred
Ability to work in a fast paced/high volume dealership
Detail oriented, time management, and teamwork skills
Excellent customer service and communication skills
Proficient computer skills, and experience with G-Suite & other parts programs
A personal dedication to work safety and with accountability
Spanish Speaking Preferred
Benefits
Why Join Team ASCO?
Compensation & Benefits:
100% paid health insurance, 401(k) + profit sharing, and paid holidays
Paid Training & Advancement Opportunities
Unique Perks:
ASCO Children’s Education Program: Financial assistance for employees' children pursuing higher education
Our Core Values:
Honor God
Develop People
Pursue Excellence
Grow Profitably
Be Part of Something Bigger
At ASCO, we’re not just servicing equipment – we’re offering a career with a company that puts people first. Our vision is simple: To be a blessing to those we serve. If you’re a results-driven professional with a passion for solving challenges, we want you on our team.
ASCO Equipment, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.

Work arrangement
No