Customer Sales Representative

Company Description Pranvion Global is a growing organization focused on delivering high-quality products and services to a diverse customer base. The company values customer satisfaction, efficient operations, and long-term relationships built on trust and transparency. Team members are encouraged to contribute ideas, collaborate across departments, and support continuous improvement. Pranvion Global provides opportunities for professional development and growth for individuals who are eager to learn and take initiative.
Role Description This is a full-time, on-site Customer Sales Representative role based in Ahmedabad. The Customer Sales Representative will handle incoming and outgoing customer calls, respond to inquiries, and provide product and service information in a clear and courteous manner. Day-to-day responsibilities include identifying customer needs, recommending suitable solutions, preparing and following up on quotations, and closing sales in line with company guidelines. The role involves maintaining accurate records of interactions and sales activities in the CRM system, coordinating with internal teams to ensure timely order processing, and resolving basic issues or escalating complex concerns when needed. The Customer Sales Representative will also support sales campaigns, meet defined targets, and contribute to a positive customer experience.
Qualifications
Strong customer service abilities, including active listening, empathy, and a customer-focused mindset.
Sales and negotiation skills with the capacity to identify opportunities, present solutions, and close deals.
Clear verbal and written communication skills in English and local languages, with professional telephone etiquette.
Basic computer proficiency, including familiarity with CRM tools, email, and common office applications.
Ability to work on-site in Ahmedabad, manage time effectively, and handle multiple customer interactions in a day.
Comfort working with defined sales targets and performance metrics, and willingness to learn new products and processes.
Previous experience in customer support or sales is preferred but not mandatory; fresh graduates with strong interpersonal skills are encouraged to apply.
High school diploma or bachelor’s degree in any discipline is beneficial.

Work arrangement
No