Live opening · Posted 4 days ago
Desktop Support Engineer
Coforge · Shirur, Maharashtra, India (On-site)
You are 4 days behind. JobBeeper subscribers saw this role while it was still new.
At a glance
The key details from the original listing.
CompanyCoforge
LocationShirur, Maharashtra, India (On-site)
Salary3 INR/yr - 4 INR/yr
Work modeNo
Source
Linkedin
Listed4 days ago
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About the role
Description supplied by the original job listing.
Title: Desktop Support Engineer
Experience: 2+ years
Location: Ranjangaon, pune
Skills Required: Desktop support, Ticketing tools, L2 support
Notice Period: Immediate joiner or up to 1 month.
We at Coforge are seeking a “Desktop Support Engineer " to support IT operations in a fast-paced manufacturing environment.
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Roles & Responsibilities
Provide on-site support for Desktops and laptop Barcode and MRP printers.
Handheld, fixed, and RF scanners.
Ensure smooth functioning of production line IT infrastructure with minimal downtime
Troubleshoot hardware, software, and network-related issues.
Handle incidents, service requests, and changes using ServiceNow or similar ITSM tools.
Monitor and manage tickets within defined SLAs and escalate when required.
Perform installation, configuration, and maintenance of IT equipment
Coordinate with L2/L3 teams and vendors for issue resolution
Maintain proper documentation of incidents and solutions
Support a high-availability environment with a quick turnaround time
Work arrangement
No
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