Senior Product Manager - Technical

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title And Summary
Senior Product Manager - Technical
Overview:
We are seeking a talented and motivated Senior Product Manager - Technical to join our data engineering team. In this role, you will play a critical part in designing, developing, and optimizing data pipelines and solutions that enable efficient data processing and analysis. As a Senior Product Manager - Technical, you will collaborate with cross-functional teams to drive data-driven decision-making and contribute to the continuous improvement of our data infrastructure.
As a Senior PMT, You Will:
Responsible for developing inspiring platform/product visions, derived from business needs, market opportunities, and technology trends
Using the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap
Works with Technical Program Managers, Developers, and internal customers to define the details behind the business requirements
Collects and shares user stories with engineering teams
Acts as the voice of the business customer and accountable for the platform services
Collaborate with technical team and business stakeholders to understand data requirements and translate them into technical solutions
Owns the working backwards document and vision for one or more features
Elicits and decomposes business requirements into platform requirements and user stories
Coordinates internal forums to collect and identify feature-level development opportunities
Contributes near-term input (quarterly) for the platform product portfolio and roadmap, prioritizing the backlog while defining the acceptance criteria for user stories
Recommends trade-off decisions on platform product features/depth of features/backlog items
Uses runtime metrics of their services in market as a feedback loop in to the backlog and balances the priorities against new feature requests
Owns and manages product documentation ensuring features and associated documentation are clear and easily consumable by other engineering teams
Enables self-service support and/or works to reduce overhead
Makes use of research, user studies, metrics and competitive analysis to understand the platform and business needs for a platform product and inform the backlog
May participate with the business in customer research to inform platform product feature needs
Coordinates with interdependent teams on platform product requirements
Work with large datasets, ensuring data quality, accuracy, and performance
Continuously monitors feature development at the feature level adjusting throughout implementation as needed
Reviews product demo against acceptance criteria for the feature set
Prepares launches and monitors platform performances, adoption, and operational health for feature sets
Supports and participates in post-launch reviews and ensures feedback is reincorporated into the feature
Stays aligned with GTM plans for the feature set
Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues
Mentors team members
Assists with candidate selection and onboarding
All About You
Bachelor's or Master's degree in Computer Science, Engineering, or a related field
In-depth understanding of data warehousing concepts, and data modeling techniques
Strong knowledge of SQL and NoSQL databases, as well as data integration and transformation tools
Passion for and engagement with emerging trends in data, AI/ML, analytics, and digital experiences
Experience in data product development, analytical models, and model governance
Experience in anonymizing data and managing the use of data
Experience in data hygiene procedures, identity resolution capabilities or data management a plus
Ability to create strategies and plans that define how information can be utilized to support an organization's overall business strategy, and how that information and data is organized, and governed inside an organization
Strong project management skills and a demonstrated ability to understand complex information product constructs
Familiarity with industry best practices for collection and use of data
Outstanding problem-solving skills and the ability to navigate complex data challenges
Effective communication and collaboration skills to work with both technical and non-technical stakeholders
Corporate Security Responsibility
All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Work arrangement
Hybrid