Part-Time Device & Technical Support Assistant

Location: United States, Remote with Physical Device Access
Schedule: Approximately 10 hours per week
Engagement: Part-Time / Contract Support
Compensation: $2,000 per month once an assigned client contract is successfully closed and the engagement begins. This amount can be a multiple if more than one contract arrives.
About the Role
We are looking for a reliable, technically comfortable individual based in the United States to support our technology contracting operations.
This person will assist with physical device monitoring, remote technical assistance, basic troubleshooting, device availability, and operational support for technology contracts secured by our team.
The position is designed for someone who can work independently, follow technical instructions carefully, communicate quickly when issues arise, and reliably maintain access to designated equipment during agreed working hours.
This is a light part-time commitment of approximately 2 hours per day.
Responsibilities
Monitor designated computers and other physical technology devices.
Ensure assigned equipment remains powered on, connected, secure, and available when required.
Provide remote assistance when technical team members need access or support.
Perform basic troubleshooting for connectivity, operating system, application, peripheral, or hardware issues.
Restart devices or applications when authorized and required.
Assist with software installation, updates, configuration, and basic system checks based on provided instructions.
Monitor internet connectivity and escalate outages or technical problems quickly.
Coordinate with remote engineers, developers, consultants, or project managers when physical access to a device is required.
Maintain confidentiality and protect client, company, account, and device information.
Follow documented security and access procedures.
Provide brief daily or weekly status updates when requested.
Help support the operational side of technology consulting and contracting engagements.
Be dependable and available during predetermined support windows.
Minimum Qualifications
Candidates must:
Currently live in the United States.
Have at least a college degree.
Be comfortable using computers, web applications, email, video conferencing, and common productivity software.
Have reliable high-speed internet.
Be comfortable following technical instructions remotely.
Have strong communication and problem-solving skills.
Be responsible, punctual, trustworthy, and able to work independently.
Be available for approximately 2 hours per day.
Be willing to maintain confidentiality regarding client projects, equipment, credentials, and business operations.
Preferred Qualifications
Any of the following would be a plus, but are not mandatory:
Degree in Computer Science, Information Technology, Information Systems, Engineering, or a related field.
IT or computer-related certification such as CompTIA A+, Network+, Security+, Google IT Support, Microsoft, AWS, Azure, Cisco, or equivalent.
Previous experience with technical support, help desk, desktop support, remote support, system administration, or IT operations.
Familiarity with Windows, macOS, Linux, remote desktop tools, VPNs, networking, cloud platforms, or device-management software.
Experience supporting developers, consultants, or technology contractors.
Compensation
The position will pay $2,000 per month once a client technology contract associated with the engagement has been successfully closed and the assignment begins.
The expected commitment is approximately 2 hours per day, with scheduling coordinated around the requirements of the applicable client engagement.
Any responsibilities, availability expectations, equipment requirements, payment start date, and contract duration will be documented before the assignment begins.
Ideal Candidate
We’re looking for someone who is dependable more than anything else. You do not need to be a senior engineer. You should, however, be comfortable around computers and technology, be able to follow instructions precisely, respond quickly when assistance is needed, and understand the importance of reliability and confidentiality when supporting professional technology contracts.
To Apply
Please provide:
Full name
Current city and state
Resume
College degree and field of study
Relevant computer/IT experience
Any technical certifications
Current availability
Brief explanation of your experience providing computer, device, or remote technical support
Important: If the $2,000/month only starts after your company lands a contract and there is no compensation beforehand, I would make that condition extremely prominent when recruiting. It prevents candidates from interpreting this as an immediately paid $2,000/month position.
You can earn up to $6,000 depending on the amount of contracts secured and managed by you.

Work arrangement
Yes