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Who We Are
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.
What We Offer
Location:
Bangalore,IND
You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
PDC Software Support Engineer
About The Role
Join our SW GPS team to support next-generation software platforms.
This role combines advanced Tier 3 support with platform, backend, and DevOps expertise to ensure reliable, scalable, and high-performing systems across global customer environments.
Key Responsibilities
Act as Tier 3 expert for complex software/platform issues, driving end-to-end resolution
Troubleshoot backend system flows across software, infrastructure, and system layers
Analyze and reproduce issues, perform root cause analysis, and drive preventive solutions
Support and operate containerized applications in Linux/Kubernetes environments
Collaborate with R&D, HW, and DevOps teams on debugging, feature readiness, and system improvements
Contribute to CI/CD processes, monitoring, and production reliability
Support new product introduction (NPI), including readiness validation and training
Develop tools, documentation, and best practices to improve support efficiency and reduce escalations
Required Qualifications
8 - 14 years of experience in software support, backend systems, or DevOps
Strong troubleshooting skills in complex, multi-disciplinary systems
Practical troubleshooting experience using agentic AI systems.
Strong experience working with and troubleshooting Linux environments
Practical experience with cloud native production environments: containerization (Docker) and Kubernetes
Familiarity with CI/CD, monitoring, and DevOps practices
Excellent communication and teamwork skills
Fluent in English
Advantage
Knowledge of Kubernetes operations, monitoring tools (Prometheus, Grafana, ELK), or IaC tools (Helm, Terraform)
Understanding script coding, such as : Python, PowerShell, Bash.
Background in software development, testing, or system integration
Experience in supporting global, production-critical environments
Additional Information
Location: Bangalore, India
Travel: up to 25%
Global collaboration with international teams and customers
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 25% of the Time
Relocation Eligible:
Yes
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
Work arrangement
No
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