Informatics Account Manager

Azenta Inc.
At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.
All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity
Job Title
Informatics Account Manager
Job Description
Join our team at Azenta, where innovation drives everything we do. Be part of a customer-focused culture that values new ideas, collaboration, and challenging the status quo.
Azenta Life Sciences is a global leader in automated biosample management and genomic services, supporting drug development, clinical research, and advanced cell therapies for leading pharmaceutical, biotech, academic, and healthcare institutions. With headquarters in Burlington, MA, and operations worldwide, we deliver unmatched expertise in lab analysis, sample management, informatics software, and consumables — managing over one billion samples globally.
How You’ll Add Value…
Our customers rely on cutting-edge technologies to store and analyze chemical and biological samples, driving breakthroughs in disease understanding and new treatments.
As an Informatics Account Manager, you’ll be responsible for the overall sales results within the western US for the FreezerPro® system. Manage your own territory, collaborate with expert colleagues, and travel up to 25% while helping shape the future of research.
FreezerPro® is Azenta Life Sciences intuitive, fast, reliable and secure solution which enables users to know precisely where a laboratory sample is located even before opening the freezer door.
FreezerPro® is a web-based sample inventory management system ideal for small labs and SME customers. FreezerPro® manages hundreds of collections in all types of organizations ranging from small research outfits to central bio repositories with millions of records. Customers rely on FreezerPro® for secure management of samples and sample information.
What You’ll Do…
Manage and grow customer accounts within your assigned territory: US-West
US-West Territory States: AK, AR, AZ, CA, CO, IA, IL, IN, ID, KS, LA, MN, MO, MT, ND, NE, NM, NV, OK, OR, SD, TX, WA, WY
Manage & maintain an accurate pipeline in Salesforce for accurate monthly/quarterly forecasting
Deliver engaging presentations and product demonstrations to customers
Lead and close complex sales opportunities directly
Collaborate with other Azenta product line teams to offer complete solutions
Proactively identify and develop new leads and business opportunities
Support and partner with distributor representatives to drive sales
Serve as a trusted resource for customers and distributors, sharing product and company expertise
What You Will Bring…
Bachelor's Degree required (Biology or Life Sciences preferred)
2+ Years relevant experience in account management selling to various stakeholders in a lab environment in a designated region/ territory. Bonus if you have software sales experience.
Proven track record in meeting/ exceeding sales goals
Experience with and knowledge of the sample storage and/or molecular biology market is desirable.
Demonstrates keen business acumen, sound decision making, analytical and organizational skills in a fast-paced environment; a consultative approach to managing client relationships
Confident communication (written and oral) skills and a demonstrated ability to work collaboratively with key stakeholders of internal and external organizations
Knowledge and expertise of sample biopreservation; Biobanking, cell cryopreservation, gene therapy, drug discovery is highly desirable
Must have valid driver’s license
Working Conditions/ Schedule
Home office based (Western US, as defined above)
Frequent business travel (up to 25%)
Stable home office setup that can support virtual meetings and demos
Compensation will include incentive target plus car allowance. Full benefits package plus 401k with corporate match.
EOE M/F/Disabled/VET
If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at Recruiting@azenta.com for assistance.
Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.
United States Base Compensation: $84,000.00 - $101,000.00
The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience, education (including licensure and certifications), qualifications, performance, and geographic location, among other relevant business or organizational needs.

Work arrangement
Yes