Sr Sample Management Specialist

Position Summary
***This role is a hybrid position, requiring 3 days a week onsite, with two remote***
The Senior Sample Management Specialist serves as the primary operational liaison between clients, Project Management, Biorepository, Logistics, Kitting and Site Services teams. This role is responsible for the coordination, monitoring, and delivery oversight of sample lifecycle activities, including site shipment tracking, accessioning, storage, inventory management, retrieval, shipment coordination, discrepancy resolution, and client reporting for sample management activities.
The role ensures sample operational excellence, compliance, client satisfaction in support of global clinical trials and biorepository programs.
Key Responsibilities
Project Sample Management Oversight
Serve as the primary point of contact for assigned client projects for all activities related to sample management.
Attend project kickoff, operational delivery and client project governance meetings.
Develop project specific sample logistics plans and monitor end-to-end sample activities for each study - site activation and kit supply, patient visit, sample collection, courier pickup & transit monitoring, sample receipt & accessioning, discrepancy management, inventory reconciliation, sample pulls for testing/destruction/shipments.
Assist the Project Manager with site training as needed
Review and approve sample movement requests
Support review of project scope changes and billable activities related to sample management activities.
Shipment and Logistics Coordination
Coordinate sample transfers between facilities and external laboratories.
Support domestic and international shipments in coordination with couriers, third-party labs and Logistics teams
Ensure compliance with client-specific shipping requirements.
Track outbound and inbound shipments.
Monitor shipment delays and escalate issues to the logistics team, as needed.
Sample Inventory & Discrepancy Management
Ensure sample inventories remain accurate and compliant with client requirements. Coordinate inventory/database reconciliations and updates with Sample Data Management team
Support sample discrepancy investigations and coordinate site outreach activities with Site Services team.
Monitor discrepancy aging and resolution metrics.
Prepare discrepancy trend reports and corrective action recommendations with the Project Manager
Client KPI Reporting
Generate and present operational metrics to clients and leadership.
Utilize reporting tools such as Power BI, Excel, and ERP systems.
Support dashboard development and KPI reporting initiatives.
Compliance and Quality
Ensure compliance with SOPs, GxP standards, and client requirements.
Support audits and inspections.
Document deviations and corrective actions.
Participate in continuous process improvement initiatives.
Qualifications
Minimum Required:
Bachelor’s degree in Life Sciences, Biomedical Sciences, or related field (required).
Minimum of 5 years of experience in biospecimen operations, clinical research, or laboratory management.
Strong understanding of regulatory requirements and biospecimen handling standards.
Proven ability to work in a cross-functional and client delivery environments
Excellent organizational, communication, and problem-solving skills.
Experience with LIMS, biorepository systems, and data integration platforms is a plus.
Other Required:
Intermediate knowledge of data integrity principles and data governance strategies