Home Support Supervisor, RPN

Leads a team of Personal Support Workers to provide qualified personal care to patients in a home setting
Travel to patient’s homes in community and facility settings
Work collaboratively with multidisciplinary teams in both community and facility settings
Assesses patient needs, according to the timeframe established by contractual agreements, formulates the plan of care and assesses progress towards outcomes
Responsible for the management of staff, conducting performance appraisals and implementing progressive disciplinary action
Gathers, records and analyzes patient and employee feedback and maintains an awareness of key indicators such as caseload volume, staff turnover, occurrence rates, satisfaction levels, risk levels, and performance appraisal completion rates
Ensures that all patient concerns and complaints are addressed and documented in a timely manner
Promotes Spectrum Health Care through participation in local healthcare or business committees as well as community events
Participates in ongoing internal and or external continuing education for personal development
Current registration with the Colleges of Nurses of Ontario in good standing
Minimum three (3) years’ experience with progressive leadership responsibilities as a direct supervisor, preferably in a community setting
Exceptional interpersonal skills and ability to handle difficult situations in an objective consistent format
Ability to write reports and communicate effectively in writing and verbally.
Excellent English verbal and written communication skills (Additional language skills considered an asset)
Solid knowledge of the principles, practices, and methods of community nursing and service delivery to Patients as well as program development, implementation, and evaluation
Valid driver's license and access to a reliable vehicle
Basic proficiency in Microsoft Word, Excel and ability to learn proprietary software
#York_HSS

Employment type
Full-time

Work arrangement
No