Junior Business Analyst

Company Description
Ragaventhra Systems is a business systems Operations and implementation consulting firm. We help growing companies improve their organisation structure, roles, processes, SOPs, accountability, reporting and operational Systems.
Our team works directly with founders, managers and employees to diagnose operational problems, design practical systems and support implementation.
Role Description
This is a full-time, hybrid Junior Business Analyst position based in the Greater Chennai Area. Work is primarily remote, with client visits and in-person meetings when required.
Day-to-day responsibilities include:
• Coordinate with clients, managers and employees.
• Support business audits and employee interviews.
• Collect and organise client and operational information.
• Document roles, workflows, handovers and business requirements.
• Prepare meeting notes, process documents, SOP drafts and reports.
• Update client records, meetings, milestones, pending actions and deliverables in the company’s internal software.
• Follow up with clients for missing information and confirmations.
• Translate approved business requirements into clear inputs for the development team.
• Employee training and client implementation.
• Maintain organised and confidential client documentation.
Qualifications
• Strong written and verbal communication.
• Good analytical, documentation and organisational skills.
• Ability to understand business processes and identify operational problems.
• Working knowledge of spreadsheets, presentation and documentation tools.
• Comfortable learning and regularly using internal business software.
• Ability to communicate professionally with clients and employees.
• Attention to detail and responsible handling of confidential information.
• Ability to work independently and provide regular updates.
• Bachelor’s degree in business, commerce, management, IT, engineering or a related discipline is preferred.
• Fresh graduates and candidates may apply.
• Availability for client visits .

Work arrangement
No