Business Development & Community Partnerships - Children's Health & Wellness

Director – Stretch-n-Grow
Position Summary
The Director is responsible for overseeing the day-to-day operations, team, school relationships, program quality, and continued growth.
This position serves as the primary operational leader for the territory and ensures that programs run smoothly, coaches are supported and held accountable, schools receive excellent service, and opportunities for growth are consistently pursued.
The Director works closely with ownership while independently managing the daily needs of the business.
Key Responsibilities
Team Leadership & Staffing
Recruit, interview, onboard, train, and support Stretch-n-Grow coaches.
Maintain appropriate staffing levels for all scheduled programs.
Create and manage weekly coach schedules.
Coordinate coverage for absences, call-outs, vacations, and schedule changes.
Provide ongoing coaching, feedback, and accountability to team members.
Conduct coach observations and ensure Stretch-n-Grow programming and standards are being followed.
Address performance concerns and communicate significant personnel issues to ownership.
Build a positive, dependable, team-oriented culture.
Help develop strong coaches who can take on additional responsibilities as the business grows.
School & Director Relationships
Serve as a primary point of contact for childcare centers and schools.
Build strong relationships with school directors, administrators, and staff.
Regularly check in with schools to ensure they are satisfied with their programs and coaches.
Respond quickly and professionally to concerns, schedule changes, and program needs.
Identify opportunities to add additional Stretch-n-Grow programs within existing schools.
Assist with new-school meetings, presentations, demos, and program launches.
Maintain strong school retention and proactively address relationships that may be at risk.
Program Operations
Oversee the successful operation of all Stretch-n-Grow programs throughout the territory, including fitness, sports, dance, music, yoga, camps, foam parties, and other specialty programs.
Ensure classes are appropriately staffed, scheduled, and supplied.
Monitor program quality and consistency.
Coordinate equipment, curriculum, uniforms, and materials needed by coaches.
Help troubleshoot day-to-day operational issues.
Ensure coaches have the information and resources necessary to successfully run their classes.
Assist with camps, special events, demos, meet-and-greets, and other major programs as needed.
Enrollment & Revenue Growth
Actively support growth of both parent-paid and center-paid programs.
Monitor parent-paid enrollment and identify opportunities to increase participation.
Work with schools to improve promotion and communication of parent-paid programs.
Coordinate enrollment campaigns, demonstrations, meet-and-greets, and other promotional opportunities.
Identify opportunities for additional classes, programs, camps, events, and services within existing accounts.
Follow up on prospective schools and growth opportunities.
Work toward territory revenue, enrollment, and school-growth goals established with ownership.
Administrative & Communication Responsibilities
Maintain accurate schedules and program information.
Communicate important updates to coaches and schools.
Help ensure new programs and accounts are properly set up within company systems.
Monitor operational issues that could affect payroll, billing, enrollment, or customer service and communicate them to the appropriate person.
Participate in regular leadership meetings with ownership.
Provide updates regarding staffing, school relationships, enrollment, upcoming opportunities, and operational concerns.
Maintain organized records and follow established Stretch-n-Grow systems and procedures.
The Director is responsible for the operations and growth of the territory, but is not responsible for the company’s accounting, payroll, or financial administration. The Director is expected to take ownership of the daily operation rather than waiting for ownership to identify every problem or opportunity.
The Director has responsibility for the day-to-day operation of the territory while ownership maintains responsibility for major financial decisions, overall company strategy, compensation decisions, significant personnel matters, and long-term direction. The ultimate goal of the Director is to build a strong, growing, and well-run Stretch-n-Grow territory that does not require ownership to manage the daily details of the business.

Work arrangement
Yes