Uninsured Motorist Specialist (English or Spanish Bilingual)

Description
Position Overview:
Afni is hiring Uninsured Motorist Specialists to join our growing Subrogation team. This position offers a starting wage of $18.00 per hour, plus the opportunity to earn monthly performance bonuses. Spanish-bilingual employees receive an additional $1.00 per hour bilingual differential. Based on performance, potential monthly bonus earnings may average approximately $1,500 (actual bonus amounts will vary and are not guaranteed).
Whether your background is in collections, customer service, insurance, negotiations, or call center operations, we will provide the training and support you need to develop your skills and succeed in this role.
This position may be performed on a hybrid schedule at our Bloomington, IL headquarters or remotely.*
Why Join Afni?
At Afni, we believe our people are our greatest competitive advantage. We're committed to creating opportunities for growth, encouraging innovation, and empowering employees to make a meaningful impact on the business.
What We Offer
Competitive compensation and comprehensive benefits package
Medical, dental, vision, and prescription coverage
401(k) plan with company match
Paid time off and paid holidays
Tuition reimbursement and professional development opportunities
Career growth opportunities within a growing organization
Collaborative culture focused on learning, development, and continuous improvement
What You’ll Do:
As an Uninsured Motorist Specialist, you will help recover funds related to insurance claims by negotiating settlements and payment arrangements with uninsured motorists and other involved parties.
Responsibilities include:
Negotiating payment plans, settlements, and account resolutions
Communicating with claimants, insured parties, attorneys, adjusters, and other stakeholders
Investigating claims and evaluating recovery opportunities
Reviewing case files and maintaining accurate documentation
Researching applicable regulations and state laws related to subrogation recoveries
Locating parties and developing effective recovery strategies
Maintaining compliance while delivering exceptional customer service
Helping maximize recoveries for our clients through positive resolutions
Requirements
Minimum Qualifications:
High school diploma or GED
Strong communication and negotiation skills
Ability to manage multiple priorities effectively
Basic computer proficiency, including Microsoft Office
Strong problem-solving and decision-making abilities
Professional, goal-oriented mindset with a commitment to integrity
Preferred Qualifications:
Collections experience
Customer service or call center experience
Insurance, claims, or subrogation experience
American Collectors Association certification
Formal training in insurance claims or claims law
Spanish-bilingual communication skills

Work arrangement
Yes