Freight Forwarder Business Development Executive

The Freight Forwarder Business Development Executive role is a full-time, on-site position based in New Delhi. The role involves identifying and developing new business opportunities for freight forwarding services, including meeting potential clients, presenting service offerings, and negotiating commercial terms. The Executive will manage and grow existing customer accounts, coordinate closely with operations teams to ensure timely and accurate execution of shipments, and follow up on inquiries to maintain high customer satisfaction. Daily tasks include preparing proposals and quotations, tracking market trends and competitor activities, and maintaining accurate records in CRM or relevant systems. The role also requires regular reporting on sales performance, participating in industry networking activities, and collaborating with internal stakeholders to achieve revenue and growth targets.
Qualifications
Candidates should possess strong skills in Freight Forwarding and Forwarding, with a clear understanding of end-to-end logistics processes.
Candidates should possess skills in Export operations, including documentation, compliance, and coordination with carriers and regulatory bodies.
Candidates should possess skills in Freight Transportation, including knowledge of multimodal transport options, transit times, and cost structures.
Candidates should possess strong Customer Service skills, including handling client queries, resolving issues, and maintaining long-term relationships.
Relevant experience in business development or sales within freight forwarding, logistics, or supply chain is highly beneficial.
Strong communication and negotiation skills, with the ability to present services clearly and confidently to clients.
Ability to work independently, manage time effectively, and meet sales and revenue targets.
Proficiency in basic office software (e.g., email, spreadsheets, presentations) and familiarity with CRM tools is an advantage.
A bachelor’s degree in Business, Logistics, Supply Chain, or a related field is preferred, or equivalent relevant experience.

Work arrangement
No