Ecommerce Project Manager

Interlace Digital is a Buffalo-based remote eCommerce agency helping ambitious DTC founders
scale their Shopify revenue through paid media, creative strategy, and Shopify optimization. We
need an eCommerce Project Manager to work between our paid media and creative
departments, coordinating project-based work and keeping it moving from kickoff to delivery. This starts as a contract role at approximately 25 hours per week, with the intent to grow into a full-
time position as scope expands.
Responsibilities
Coordinate project-based work between our paid media and creative departments, keeping timelines, scope, and deliverables on track
Coordinate with outside contractors and vendors handling execution on Shopify, email, and other project work
Hands-on source, vet, and manage UGC creators, from outreach through content delivery
Own how we use ClickUp and keep improving it: task structure, status visibility, templates
Join client calls alongside leadership to provide status updates and spot opportunities for more work
Flag inefficiencies across how we deliver for clients and build the fix, not just the observation
Test and implement AI workflows (we're a Claude-based org) to make the team more efficient
Qualifications
Required: 1-3 years in project management or operations at an eCommerce brand or an agency serving eCommerce clients
Proactive and a quick learner, comfortable figuring things out and setting your own priorities without constant direction
A systems thinker who builds processes rather than just following them
Hands-on UGC sourcing experience or strong interest in creator management
Strong task management skills (ClickUp or similar)
Commercially minded, able to spot when a client could use more than what's scoped
Clear communicator, comfortable holding people accountable and speaking up to leadership
Our Core Values
Transparency: be honest and straight up
Balance: do great work sustainably, without burning out
Communication: clarity builds trust, be proactive
High Standards: provide a top client experience and results
Our agency motto: leave it better than you found it
Why Interlace
Fully remote team, mix of US and offshore talent
Work across a portfolio of growing DTC brands
Direct access to and mentorship from the founder and leadership team
Competitive pay & growth opportunities
Ongoing professional development
Preferred Location: US, Canada, South America, or Central America
Strong written and verbal English and prior experience serving US-based clients
Flexible schedule; availability during 9 AM- 5 PM CST working hours

Work arrangement
Yes