Sales Support & CRM Coordinator

We are seeking an exceptionally tech savvy, proactive, and organized professional with fluent English to support the sales team of a U.S. company specializing in commercial roofing, waterproofing, and construction services.
Position Overview
This role supports daily sales operations through CRM management, lead generation, prospect follow up, proposal preparation and revisions, and technology support. The ideal candidate anticipates needs, takes ownership, and helps move opportunities from initial contact through approval and scheduling.
Key Responsibilities
•⁠ ⁠Manage Pipedrive, keeping contacts, deals, pipeline stages, activities, and follow up tasks accurate and current.
•⁠ ⁠Use ZoomInfo to research companies, identify decision makers, find prospective customers, and build targeted lead lists.
•⁠ ⁠Source, qualify, organize, and follow up with leads, helping convert opportunities into closed business in coordination with the sales team.
•⁠ ⁠Prepare, edit, revise, and format proposals in English using scopes and pricing provided or approved by sales representatives and estimators.
•⁠ ⁠Track proposal revisions and ensure clients receive the correct, approved version.
•⁠ ⁠Use CompanyCam to organize project photographs, documentation, and information needed for proposals and client communication.
•⁠ ⁠Create and update Excel spreadsheets, Word documents, reports, and PDF files.
•⁠ ⁠Assist with emails, calls, meeting coordination, site walks, scheduling, and client follow up.
•⁠ ⁠Use ChatGPT and other AI tools effectively, reviewing outputs for accuracy and professionalism.
•⁠ ⁠Work confidently with cloud platforms, shared files, and collaboration tools.
•⁠ ⁠Identify repetitive tasks and help implement automations and integrations that improve sales operations.
•⁠ ⁠Provide additional administrative, technical, and operational support as requested by the sales team.
•⁠ ⁠Manage competing requests, communicate progress, and follow tasks through to completion.
Required Qualifications
•⁠ ⁠Extremely fluent spoken and written English, ideally C1 or higher. All internal communication is conducted in English.
•⁠ ⁠Ability to participate confidently in calls, understand detailed instructions, and write professional emails and proposals.
•⁠ ⁠Exceptional technical aptitude and the ability to learn new platforms quickly with minimal supervision.
•⁠ ⁠Practical experience with Pipedrive or a comparable CRM.
•⁠ ⁠Working knowledge of ZoomInfo for prospect research and lead generation.
•⁠ ⁠Experience working with leads, managing follow up, and supporting sales closing activities.
•⁠ ⁠Strong proficiency in Excel, Word, and PDF editing, conversion, and organization.
•⁠ ⁠Familiarity with ChatGPT, cloud platforms, workflow automations, and software integrations.
•⁠ ⁠Strong attention to detail, organization, judgment, and problem solving skills.
•⁠ ⁠Flexibility to cover morning, afternoon, or evening shifts based on team needs and an agreed schedule.
•⁠ ⁠Reliable internet and a suitable workspace for professional calls and remote work.
Preferred Experience
•⁠ ⁠CompanyCam.
•⁠ ⁠Zapier, Make, or similar automation platforms.
•⁠ ⁠Supporting U.S. sales teams.
•⁠ ⁠Preparing proposals for construction, roofing, waterproofing, or related technical services.
•⁠ ⁠Google Workspace and Microsoft 365.
•⁠ ⁠Direct prospect communication and experience helping secure proposal approvals.
You can be honest if you need training with any of these requierements ;-)
Ideal Candidate
We need a resourceful, dependable person who takes initiative and becomes a trusted extension of the sales team. This person should anticipate next steps, ask clear questions when information is missing, catch errors before documents are sent, and keep work moving without constant reminders.

Work arrangement
Yes