Digital Marketing Account Manager ($1800 - $2500)

Application Instructions
To apply, please submit:
Your resume
A short video (3–4 minutes) answering the following question:
"A client says: 'My leads dropped this month and I don't think SEO is working.' Walk us through exactly how you'd diagnose it across their SEO and paid campaigns — and what you'd tell them on the call."
We ask this question because strong account managers must be able to lead a client through a real problem, not just reassure them.
Applications without the video will not be considered.
Overview
We are a fast-growing digital marketing agency focused on helping home service businesses generate leads through SEO and paid advertising.
We are looking for an Account Manager who is a strategic marketing leader — someone who is familiar with marketing strategy across SEO, Google Ads, and Facebook Ads, interpret performance, and lead the business owner toward the decisions that grow their company.
This is not a customer support or relationship-only role. You are the client's primary marketing strategist. Our clients expect their account manager to set the direction, explain the "why," diagnose problems before they do, and lead the plan forward. If you are not providing strategic leadership to the client, no one is — so the bar for marketing competence and leadership is high.
You will manage a portfolio of approximately 30 clients and direct our internal marketing and delivery teams on what each client needs to win.
What You'll Own
Own the Strategy and the Results
You are the strategic owner for your client portfolio — not just the point of contact.
Lead monthly strategy calls (some accounts meet weekly) where you set the agenda and direct the plan
Own each client's results across SEO, Google Ads, and Facebook Ads
Explain performance and translate it into clear next steps for the business owner
Clients should see you as their marketing leader, not simply their contact.
Diagnose and Solve Performance Problems
When a client's leads drop, rankings slide, or cost-per-lead rises, you lead the diagnosis and prescribe the fix across every channel — not wait for someone else to.
Direct the Internal Team
Our SEO lead and project managers execute the SEO work and campaigns. You translate each client's strategy into clear priorities for them, monitor deliverables, and own the outcome.
Identify and Lead Growth
Spot when a client is ready to expand and recommend the right next move — more SEO scope, expanded advertising, or new lead-generation initiatives.
Protect Scope and Set Expectations
Ensure clients understand what is included, and push back professionally when requests fall outside the scope of work.
What We're Looking For
Experience
4+ years in account management, client success, or digital marketing consulting in an SEO / digital marketing environment
A track record of leading client marketing strategy (not just managing relationships)
Experience presenting marketing performance to, and advising, small business owners
Deep Command of Our Services — so you can LEAD strategy
You will not be doing the SEO work or building the ad campaigns — our SEO lead and project managers own execution. Your job is to be very strong on the services we offer and why we do what we do, so you can lead the client's strategy, explain our approach with conviction, and direct the delivery team.
Local SEO: deeply understand and learn how we rank local businesses and why — Google Business Profile (primary category, services, reviews), review velocity and recency, on-page and service pages, and what actually moves the map pack (category and proximity do most of the work; velocity beats raw review count). Strong enough to lead the strategy and interpret results, not to execute it.
Paid Media — Google & Facebook/Meta Ads: understand how each channel works and why we use it — high-intent Google Ads vs. demand-generation Facebook, and how to judge cost-per-lead against job value and lead quality — enough to set direction and evaluate performance with the client.
You lead strategy and own results; the SEO lead and project managers execute the work.
Leadership & Communication
Leading client meetings and setting direction
Explaining marketing concepts clearly
Making strategic recommendations and holding them under pressure without getting defensive
Strong communication and emotional intelligence are essential
Tools We Use
Google Business Profile
Google Ads
Meta Ads Manager (Facebook/Instagram)
Google Sheets
GoHighLevel
Helpful but not required: ClickUp, CRM systems, marketing reporting dashboards, meeting transcription tools (such as Fireflies).

Work arrangement
Yes