Temporary | Rohr's Host

The University of Notre Dame Operations, Events, and Safety (UOES) division is currently hiring for temporary/on-call Hosts at Rohr's in our campus Hospitality department. The UOES Division oversees the University's event management, hospitality, and customer service functions, while also supporting student life, academic initiatives, research activities, and annual milestone celebrations.
Host/Hostess
The Host/Hostess will engage with our internal and external guests in a professional, welcoming, consistent and joyful manner in order to ensure the experience is a memorable one.
Key Responsibilities:
Manage the OpenTable software to seat, assign tables, and other restaurant duties
Information gathering for the front of house, back of house team members, and the guest
Seating guests to optimize the dining experience, pacing of the service team, and the optimal use of the dining room.
Menu presentation and communicating with server to seated table
Answering phones according to service standards
Reservation confirmation with guests
Execute all guest interactions with a joy for serving others; all while demonstrating professionalism, job knowledge, grace, respect, and friendliness.
Alert server about all special notes in a reservation including allergies, special occasions, past experiences, etc.
Update Guest Experience Profile each visit and alert management of any issues
Capable of managing time effectively with minimal supervision
Positive, respectful, excellent communication and listening skills
Ability to maintain a standing position for extended periods of time (up to 6 hours at a time)
Follow food safety procedures for handling, storing, and serving food products

Employment type
Part-time

Work arrangement
No