In-Home Supportive Services/Waiver Personal Care Services Analyst (Telework)

Job Description And Duties
Why Join DHCS?
The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!
About this Role:
Waiver Personal Care Services (WPCS) Analyst Wanted! Within the Integrated Systems of Care Division, our In-Home Supportive Services (IHSS)/WPCS Unit is searching for an individual skilled in handling sensitive and complex administrative tasks, and coordinating with families, providers, and government agencies to support program access and continuity of care. WPCS provides additional in-home caregiving hours beyond IHSS to help medically fragile Home and Community-Based Alternatives (HCBA) Waiver members remain safely in their homes and communities. The Analyst II is responsible for duties related to day-to-day operations of WPCS, including service authorizations, payroll, provider enrollment and responding to public inquiries though the WPCS Hotline. Flexibility, commitment to quality customer service, strong verbal and written communication, and the ability to follow directions and policies are essential skills for this position. The work performed is essential to help older adults and people with disabilities receive the necessary services and supports to be able remain in their homes and communities safely. Join us to make a difference!
This classification was previously known as an Associate Governmental Program Analyst classification and is now referred to as the Analyst II classification, effective January 1, 2026.
Results from the Analyst II Bulletin (EX-4815) or the Analyst II (LEAP) Bulletin (EX-3105) examination currently in progress and will be utilized for filling this/these position(s).
Have questions and/or need assistance? Contact recruit@dhcs.ca.gov , we are here to help walk you through the state hiring process!
You will find additional information about the job in the Duty Statement .
Working Conditions
Please see the Telework and Salary Information section below for telework, reporting location, and temporary statewide salary reduction details.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
ANALYST II
Additional Documents
Job Application Package Checklist
Duty Statement
Position Details
Job Code #:
JC-532556
Position #(s):
805-076-5393-XXX
Working Title:
In-Home Supportive Services/Waiver Personal Care Services Analyst (Telework)
Classification:
ANALYST II
$6,031.00 - $7,547.00 A
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Telework
Job Type:
Permanent, Full Time
Department Information
DHCS’ purpose is to provide equitable access to quality health care leading to a healthy California for all.
DHCS is a dynamic organization with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians. DHCS is committed to addressing disparities within our organization and in our communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce that reflects the many communities we serve, and by promoting and enforcing equal employment opportunity.
Take a look at some of DHCS' recent projects and happenings that our Department has accomplished in the DHCS Newsroom
Special Requirements
Simple Application Steps
If you are interested in this position, complete the following simple steps:
Review the education and experience minimum qualifications (MQ’s) of the Analyst II Classification Analyst Series MQs . See the Minimum Requirements section of this posting.
Complete the statement of qualifications (as applicable) and the state application by clicking “Apply Now” above. See below for detailed application instructions.
Submit your application package with all required documents, see the "Required Application Package Documents" section below.
Once you have applied, take the Analyst II Bulletin (EX-4815) or the Analyst II (LEAP) Bulletin (EX-3105) examination.
Education: If you are using education to meet the minimum qualifications, you must include a copy of your diploma/degree and/or unofficial/informal transcripts for verification. Official transcripts may be required upon appointment.
Supplemental Application Requirement Section
Applicants must include a Supplemental Application for this recruitment. T he Supplemental Application is a response, not a cover letter, prepared by the applicant describing how their skills, knowledge, abilities, education, training, and experience, qualify them for the position. The Supplemental Application serves as documentation of the applicant’s ability to present information clearly and provide DHCS additional information about their experience and qualifications concisely in writing.
The Supplemental Application must be no more than two pages in length, using Arial 12-point font, and standard 1” margins. You must indicate your Full Name and Job Control Number at the top right corner.
This position requires the ability to research and analyze information. Please provide an example of when you used your research and analytical skills to complete a project.
Discuss your interest in this position and how your experience would make you a good candidate for this job.
Candidates who fail to provide an Supplemental Application with their application or do not follow Supplemental Application instructions may be disqualified. Resumes do not take the place of the Supplemental Application.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 10/5/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Health Care Services
Mailing
Attn: Certification Technician JC-532556
M.S. 1300
P.O. Box 997411
Sacramento , CA 95899-7411
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Health Care Services
Drop-Off
Certification Section JC-532556
1501 Capitol Avenue, Suite 71.1501
Sacramento , CA 95814
Monday – Friday (excluding holidays)
08:00 AM - 04:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how

Work arrangement
Yes