Executive Director of Product Management , Resiliency

The Executive Director, Product Management – Supply Chain Resiliency reports to the VP, Product Management and owns the full product development lifecycle and go-to-market execution for GHX's Supply Resiliency Platform — the cross-application layer spanning two use-case tracks: Procure-to-Pay (hospital) and Order-to-Cash (manufacturer/supplier) workflows. This is a build-and-commercialize role: the Executive Director owns the platform requirements, product launch, and forward-deployed pilot through general availability, driving pilot customer selection and execution, product requirements and roadmap, commercial packaging and pricing, and cross-functional GTM alignment across Engineering, forward-deployed teams, Sales, Marketing, Implementation, Professional Services, Customer Care and Finance.
Areas of focus include, but are not solely limited to: pilot program design and stage-gate governance; product definition, roadmap execution, and technical alignment; commercial packaging, pricing, and profitability; competitive positioning; cross-functional consensus building; and executive/steering-committee reporting.
WHY THIS ROLE MATTERS
Healthcare supply chain resiliency is now a contested category: well-funded, AI-native challengers are selling point solutions directly to hospitals. This role is chartered to win that fight — turning GHX's two-sided network of 600+ connected providers and their suppliers into a resiliency platform that out-executes single-sided competitors on speed, breadth, and proven customer outcomes. The Executive Director owns that competitive outcome end to end, from platform definition through GA and beyond.
KEY RESPONSIBILITIES
Working with a broad group of stakeholders and partners — across GHX product pods, Forward-Deployed Engineering, current and prospective pilot customers, and the executive leadership team — the Executive Director develops and leads GHX Product Management execution for the Supply Resiliency use case. Responsibilities also include identification and qualification of future use case prioritization.
Specific responsibilities include:
Own end-to-end product development lifecycle (PDLC) for GHX Orchestration, from forward-deployed pilot and prototype through GA commercialization, across both use-case tracks (Procure-to-Pay and Order-to-Cash).
Design, govern, and continuously refine the pilot selection engine: Layer 1 binary hard gates (data access, SME time, on-site access, feedback cadence, executive sponsor) and the Layer 2 weighted scorecard used to rank and select pilot candidates.
Own pilot cohort selection and all stage-gate decisions (entry, mid-pilot, exit), including go/kill/reallocate calls on stalled accounts.
Partner directly with the Forward-Deployed Engineering team to scope on-site pilot engagements, define track-specific entry criteria and success metrics, and translate pilot learnings into a repeatable deployment playbook.
Own product-level success criteria and report progress against exit bars: P0/P1 issue resolution, GA-candidate certification, referenceable-logo targets, and quantified ROI proof points, by persona and by track.
Lead product's input into the GTM execution plan, keeping the commercial (pricing/packaging), pilot delivery, and marketing workstreams synchronized against the shared milestone schedule and dependency chain.
Define and evolve the tiered commercial model (Foundation / Agentic / Outcome-Premium) and the hybrid pricing approach (base subscription plus metered/outcome layer); partner with Finance and Deal Desk on SOW structure, platform-level contracting, and pilot-to-GA conversion terms.
Translate persona- and value-based requirements (executive sponsor, operational champion, SME end-users, technical/integration owner, data steward) into a technical roadmap in partnership with Engineering.
Drive product-boundary clarity across adjacent and overlapping offerings (e.g., Price Workbenc