Project Manager — Custom Research (Futurum Research)

About The Futurum Group
Futurum Research, part of The Futurum Group, delivers independent, data-driven insights to help technology leaders make better decisions. Our work spans custom research, market intelligence, and thought leadership across enterprise technology, with a focus on providing objective, analyst-led perspectives to clients. Futurum’s custom research work is commissioned by leading technology vendors (Fortune 500 and quickly-growing startups) across industries and technology sectors, helping to guide their internal strategy, educate the market, and demonstrate their value—based on a foundation of objective, independent data, analysis, and research analyst leadership.
Role Overview
Futurum Research is seeking a full-time Project Manager (remote, based in the United States) to support the execution of select custom research and client-facing engagements. This role is ideal for someone who is accountable and proactive when operating in new, evolving areas; who excels at managing streamlined, fast-turn projects; and who maintains a high standard of client experience and operational rigor.
The Project Manager will oversee the delivery of analyst-authored research projects for technology vendors that may include, but are not limited to: thought leadership briefs and reports, customer case studies, competitive and market intelligence readouts, business cases, and other survey-based market research. They may manage survey questionnaire development, fielding, and guide projects from survey design to data collection, analysis, and final content writing and delivery. They will also manage analyst speaking engagements, content and publication programs, and provide general PM administrative support (e.g., project and project channel setup, reporting).
Success in this role requires strong communication skills, comfort in client-facing situations, and the ability to keep projects moving efficiently from intake through delivery. As Futurum is a quickly changing and growing business, the environment and projects may be evolving and will not always be fully defined, templated, or standardized. The PM must be proactive, ambitious, and confident in pushing projects forward, making the necessary judgments, and escalating to the team and leadership for support when needed. Futurum’s core value proposition includes providing a fast, turnkey experience paired with class-leading authority and insights; our PM is the front line and must embody these core tenets in their work and style.
Key Responsibilities
Project Execution & Management
Manage end-to-end delivery of client-facing custom research projects, ensuring timelines, scope, and quality standards are met.
Track project milestones, manage deadlines, and ensure smooth internal coordination across analysts, research support, editorial, and design teams.
Oversee primary research engagements (surveys, in-depth interviews, etc) such as coordinating specifications, questionnaire drafting, & vendor management.
Manage content analysis and drafting process, overseeing internal staff to generate outlines, synthesize data, and conduct internal handoffs and report drafting.
Manage written and verbal client feedback to drafts, such as: accepting, rejecting, or flagging requested edits; consolidating feedback notes or messaging documents; triaging with analyst authors, copyeditors, or the practice lead.
Coordinate logistics and execution for analyst and leadership speaking engagements (e.g., briefings, webinars, events).
Coordinate creation of derivative/extension content from base research programs analyses and reports to oversee generation and delivery of infographics, executive summaries, briefs, and digital versions of PDF reports.
Client Engagement & Intake
Serve as a primary point of contact for select client engagements
Lead project intake calls to clarify scope, objectives, timelines, and deliverables
Translate client needs into clear internal briefs and actionable next steps
Coordinate internal teams to develop hypotheses and content outlines, align research design content and sample, and secure client approval
Maintain a professional, responsive, and solutions-oriented client experience
Partner with colleagues across Futurum’s business units so clients working experience Futurum as one connected team, not separate vendors
Project Setup & Operations
Support project kickoff and setup processes, including documentation, timelines, and resource coordination
Ensure consistency with Futurum Research workflows, templates, and quality standards
Identify opportunities to streamline execution for repeatable, lower-complexity engagements
Draft and refine clear, high-quality project management slide decks, project documentation, and project plans.
Take notes, articulate action items, document learnings, and send follow-up emails and Slack messages based on internal and client calls.
Qualifications
5-8 years of work experience, and ideally 3+ years in client-facing/project management roles, preferably in research, consulting, marketing, or agency environments
Proven ability to manage multiple concurrent, fast-turn projects with minimal oversight
Strong client-facing communication skills, including the ability to lead intake and discovery conversations
Very strong English-language writing skills.
Highly organized with strong attention to detail and follow-through.
Self-driven, accountable, and proactive to lead new types of projects that are not yet standardized or templatized; to make judgment calls or internal escalations independently; and to always be planning forward to create or refine re-usable assets, templates, and processes to help the business improve its processes
Comfortable working with cross-functional teams (i.e., analysts, writers, designers, marketing)
Experienced at effectively balancing competing priorities such as stakeholder perspectives, timelines, and scopes
Familiarity with research deliverables (e.g., briefs, reports, webinars, surveys) is a plus
Experience project-managing survey-based research, including survey programming (e.g., Qualtrics, Confirmit, Alchemer, Forsta) and data analysis skills, is a strong plus
Tools & Working Environment
Experience with collaboration and workflow tools such as Slack, Google Workspace, Salesforce, TaskRay, and Microsoft Office is preferred but not required
Comfort learning and operating within integrated, multi-tool workflows is important
Interest and experience designing, leveraging, or overseeing execution of AI tools (Claude and Claude Cowork, Gemini, AI Studio, etc), prompts, and automation, with an understanding of AI capabilities and their risks — and an eye for critical review.
Ability to work effectively in a fully remote, distributed team environment, including strong written communication and proactive coordination across time zones
Preferred Attributes
A highly authoritative, professional style focused on driving action and urgency with clients and colleagues in a respectful but effective way. Speed & turnkey experience are foundational to Futurum’s work; our PM must embody these virtues to drive action.
Experience in technology research, analyst firms, technology consulting, and/or B2B content environments or similar environments
Ability to operate in a lean, fast-paced environment with evolving priorities
Strong judgment in poorly defined areas, distinguishing complexity vs. standard approaches, and escalating issues and decisions appropriately.
Proactive mindset with a focus on improving process efficiency and client experience
Skill in design, formatting, and proofing of slide decks to ensure clarity, quality, and visual impact.
English-language direct copy editing and feedback consolidation skills, with the support of formal style guides and review tools.
Experience working with survey programming tools (e.g.,

Work arrangement
Yes